Key Account Manager

hace 2 días

INSURGENTES Sandoz, México Sandoz A tiempo completo

Job Description Summary

"-Responsible for key account management at a local level, usually managing a small team or managing specific account(s)/relationships. Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets. Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care."

Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable biosimilar and generic medicines. As we move forward on this new and ambitious path, unique opportunities will arise, both professionally and personally. Join us—the future is in our hands

Major accountabilities: 

  • Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.

  • Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Analyze market situation including competitive intelligence activities on key accounts and key competitors -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.

  • Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.

  • Develop an effective sales team through training and coaching or management of key commercial programmes -Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

 Key performance indicators:

  • Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

 Minimum Requirements: 
  Work Experience:

  • Handling quality metrics & issues.

  • Team management experience is preferred.

  • Sales experience in multinational companies.

  • Key account management experience.

  • Clinical Trial Design, Data Review & Reporting.

  • Innovative & Analytical Technologies.

 Skills:

  • Account Management.

  • Compensations Management (Employees).

  • Computer Programming.

  • Cosmetics.

  • Crm (Customer Relationship Management).

  • Customer Care.

  • Field Sales.

  • Key Account Management.

  • Merchandising.

  • Multitasking Skills.

  • Office Administration.

  • Patient Care.

  • Procurement.

  • Promotion (Marketing).

  • Sales.

  • Sales Operations.

  • Strategic Leadership.

  • Support Services.

 Languages:

  • English.

Why Sandoz?

Generic and biosimilar medicines are the backbone of the global pharmaceutical industry. Sandoz, a leader in this sector, provided more than 900 million treatments to patients in over 100 countries in 2024. Through investments in new development capabilities, production facilities, acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients access high-quality, affordable medicines in a sustainable way. Our open and collaborative culture is powered by talented and ambitious colleagues in an agile and collegial environment with impactful, flexible, and hybrid careers—where diversity is welcomed and personal growth is supported.

Commitment To Diversity And Inclusion

We are committed to creating an exceptional and inclusive work environment and diverse teams that represent the patients and communities we serve.

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