General Manager

hace 16 horas

Cabo San Lucas, Baja California Sur, México Soho House & Co A tiempo completo

The role…
At Soho House, the
General Manager
is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, the General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The General Manager works very closely with internal and external stakeholders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities.

A successful General Manager will collaboratively partner with the Executive Chef, Head of Operations and COO to develop strategic business objectives and goals that result in optimizing the business's performance and profitability.

Main Duties

  • Influential leader and strategic business partner to internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation.
  • Responsible assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff.
  • Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.
  • Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities
  • Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any "big moment" such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff.
  • Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and overall experience.
  • Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance
  • Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

  • At least 10+ years managing high-volume Food and Beverage (F&B) or multi-unit operations.
  • Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests.
  • Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively providing support to the team in terms of growth, development and success planning.
  • Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys.
  • Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
  • A creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable
  • Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented.

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry, or lift at least 40 pounds.
  • Must be able to work in front of a computer screen for up to 5 hours per day.
  • Occasionally kneel, bend, crouch and climb as required.

  • General Manager

    hace 2 días

    Cabo San Lucas, Baja California Sur, México Soho House & Co. A tiempo completo

    The role…At Soho House, the General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, the General Manager is also an ambassador for the Soho House brand and fully embraces our...

  • Restaurant General Manager

    hace 6 días

    Cabo San Lucas, Baja California Sur, México Montage International A tiempo completo

    Live Your Passion. Add Your Magic.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome...

  • Tax Manager

    hace 2 semanas

    Cabo San Lucas, Baja California Sur, México Park Hyatt A tiempo completo

    Organization- Park Hyatt Los Cabos Hotel & ResidencesSummaryThe Tax Manager is responsible for overseeing all tax-related activities for the hotel, ensuring compliance with local, state, and federal tax regulations. This role involves managing the preparation and submission of tax filings, advising on tax planning strategies, monitoring changes in tax...

  • Gerente de Mantenimiento

    hace 2 días

    Cabo San Lucas, Baja California Sur, México Soho House & Co. A tiempo completo

    The Role…At Soho House a Maintenance Manager is responsible the local properties infrastructure, public spaces and ensure all aspects meet local, regional and national compliance requirements. As the Maintenance Manager, you will maintain the brands integrity by following company standards for quality, cleanliness, member / guest satisfaction, safety and...

  • Gerente de Mantenimiento

    hace 16 horas

    Cabo San Lucas, Baja California Sur, México Soho House & Co A tiempo completo

    The Role…At Soho House aMaintenance Manageris responsible the local properties infrastructure, public spaces and ensure all aspects meet local, regional and national compliance requirements. As the Maintenance Manager, you will maintain the brands integrity by following company standards for quality, cleanliness, member / guest satisfaction, safety and...

  • Spa Attendant

    hace 4 días

    San José del Cabo, Baja California Sur, México Marriott Hotels Resorts A tiempo completo

    Description POSITION SUMMARYProvide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check...

  • Asistente de Dirección General

    hace 4 semanas

    Cabo San Lucas, México Meliá Hotels & Resorts A tiempo completo

    Proporcionar en forma eficiente, oportuna, discreta y confidencial el soporte administrativo, de planeación y organización para ayudar a la Dirección General al logro de sus objetivos de manera ordenada y coordinada.1.Atender las llamadas telefónicas.2.Coordinar las citas y compromisos del Director Gerente y Hotel Manager.3.Reservación,...

  • Asistente Administrativa de Dirección General

    hace 4 semanas

    Cabo San Lucas, México Meliá Hotels International A tiempo completo

    Proporcionar en forma eficiente, oportuna, discreta y confidencial el soporte administrativo, de planeación y organización para ayudar a la Dirección General al logro de sus objetivos de manera ordenada y coordinada.1.Atender las llamadas telefónicas.2.Coordinar las citas y compromisos del Director Gerente y Hotel Manager.3.Reservación,...

  • Asistente Administrativa de Dirección General

    hace 2 semanas

    Cabo San Lucas, México Meliá Hotels & Resorts A tiempo completo

    Proporcionar en forma eficiente, oportuna, discreta y confidencial el soporte administrativo, de planeación y organización para ayudar a la Dirección General al logro de sus objetivos de manera ordenada y coordinada. 1.Atender las llamadas telefónicas. 2.Coordinar las citas y compromisos del Director Gerente y Hotel Manager. 3.Reservación,...

  • Resort Manager

    hace 2 semanas

    Cabo San Lucas, México Chileno Bay Resort & Residences A tiempo completo

    **Posición**: Resort Manager. **Idiomas**: Inglés avanzado oral y escrito **Escolaridad**:Licenciatura con cédula profesional o certificado. **Experiência en hotel de lujo mínima de 3 años en la posición**: **Descripción General**: Como Gerente de Resort, será responsable de las operaciones diarias del hotel esforzándose continuamente por...

  • Resort Manager

    hace 2 semanas

    Cabo San Lucas, México Chileno Bay Resort & Residences A tiempo completo

    **Posición**: Resort Manager.**Idiomas**: Inglés avanzado oral y escrito**Escolaridad**:Licenciatura con cédula profesional o certificado.**Experiência en hotel de lujo mínima de 3 años en la posición**:**Descripción General**:Como Gerente de Resort, será responsable de las operaciones diarias del hotel esforzándose continuamente por ofrecer un...

  • Store Manager FT

    hace 3 semanas

    Cabo San Lucas, México Levi Strauss & Co. A tiempo completo

    Store Manager FT page is loaded## Store Manager FTlocations: Cabo San Lucas, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R-0146271**LUGAR DE TRABAJO****Levis Shop Puerto Paraíso – Los Cabos** Centro Comercial Puerto Paraíso en Los Cabos, Baja California Sur Posición fija de tienda.**RESULTADOS CRITICOS**Cumplimiento de...

  • Store Manager FT

    hace 3 semanas

    Cabo San Lucas, México Levi Strauss & Co. A tiempo completo

    Store Manager FT page is loaded## Store Manager FTlocations: Cabo San Lucas, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R- **LUGAR DE TRABAJO****Levis Shop Puerto Paraíso – Los Cabos** Centro Comercial Puerto Paraíso en Los Cabos, Baja California Sur Posición fija de tienda.**RESULTADOS CRITICOS**Cumplimiento de objetivos de...

  • Store Manager FT

    hace 3 semanas

    Cabo San Lucas, México Levi Strauss A tiempo completo

    LUGAR DE TRABAJO Levis Shop Puerto Paraíso – Los CabosCentro Comercial Puerto Paraíso en Los Cabos, Baja California SurPosición fija de tienda. RESULTADOS CRITICOS Cumplimiento de objetivos de ventas, diarias, semanales, mensuales, anuales. Cumplimiento de Indicadores comerciales (KPIs), atracción, desarrollo y retención de talento.Alto sentido de...

  • Store Manager FT

    hace 3 semanas

    Cabo San Lucas, México Levi Strauss A tiempo completo

    LUGAR DE TRABAJO Levis Shop Puerto Paraíso – Los CabosCentro Comercial Puerto Paraíso en Los Cabos, Baja California SurPosición fija de tienda. RESULTADOS CRITICOS Cumplimiento de objetivos de ventas, diarias, semanales, mensuales, anuales. Cumplimiento de Indicadores comerciales (KPIs), atracción, desarrollo y retención de talento.Alto sentido de...

  • Store Manager FT

    hace 3 semanas

    Cabo San Lucas, México Levi Strauss A tiempo completo

    LUGAR DE TRABAJO Levis Shop Puerto Paraíso – Los CabosCentro Comercial Puerto Paraíso en Los Cabos, Baja California SurPosición fija de tienda. RESULTADOS CRITICOS Cumplimiento de objetivos de ventas, diarias, semanales, mensuales, anuales. Cumplimiento de Indicadores comerciales (KPIs), atracción, desarrollo y retención de talento.Alto sentido de...