Sr Technical Support Associate

hace 2 semanas


San Luis Potosí, México Resideo A tiempo completo

**JOB DUTIES**:

- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & softwareDevelop and share knowledge

**YOU MUST HAVE**:

- Excellent English Communications and verbal skillsCustomer Service Experience

**WE VALUE**:

- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Demonstrated experience with Knowledge Management & Call Center ManagementGood administration skills

**WHAT'S IN IT FOR YOU?**
- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.The chance to work with a global, innovative company shaping the future in its industry.

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