Collections Analyst

hace 2 días


Ciudad de México NR Finance Mexico A tiempo completo

In this role, you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth.

**Job Knowledge and Skill**:

- Level of understanding of auto finance and collections sufficient to service accounts that range in deficiency from 5-59 days past due.
- Good oral and written communication, listening, and interpersonal skills.
- Good conflict resolution and negotiation skills.
- Good organization and problem-solving skills.
- Demonstrated ability to take a responsive customer service approach to work activities.

**Requirements**:

- High school diploma required; BA degree preferred.
- Knowledge of collections techniques, business practices, and related state and federal regulations.
- MS Office intermediate.
- Fluent English.
- Availability 48 hrs per week. (Schedules could fall within the time frame (7:00 am until 8:00 pm during Monday - Friday and Saturdays from 8:00 am until 12:00 pm)

**Competencies**
- Action Oriented.
- Dealing With Ambiguity.
- Conflict Management.
- Customer Focus.
- Decision Quality.
- Interpersonal Skills.
- We have vacancies to work from CDMX, Aguascalientes, and Cuernavaca

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition

Tipo de puesto: Tiempo completo

Salario: $15,000.00 - $16,000.00 al mes

**Benefits**:

- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Schedule:

- Turno de 10 horas

Supplemental Pay:

- Bono de productividad

Idioma:

- Inglés Fluido (Obligatorio)


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