Finance Service Desk Jr. Coordinator

Overview:
**We Are PepsiCo**

***

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

**Know more**:PepsiCoJobs**

**Join PepsiCo, dare for better.**

**Responsibilities**:
**The Opportunity**

Ensure SSC Finance Service Desk external expansion projects to US, according with transformation agenda to support committed productivity benefits for continuous improvement to reach productivity, taking care of our internal and external clients.

Coordinate SSC Service Desks US teams, control processes and service accomplishment based in strong SLA definition by analyzing KPI report in order to define area strategy to comply with business goals

**Your Impact**

As Control & Report Coordinator your responsibilities would consist of:

- Ensure the services expansion according to agenda. ICE
- Generate documentation and governance of services provided (tracking, management & Training). CE
- Supervise SSC Finance Service Desk US Team. (D)
- Analyze Performance Indicators (D)
- Support & Foster Customer Relationship meetings (DI)
- Support effective change management process. ICE
- Support SSC Finance Service Desk Manager to drive funcional Strategy and org. design Processes. DCI

Qualifications:
**Who Are We Looking For?**

**Education**
- Degree related with Managerial and/or Communication Skills.

**Experience**
- 2 to 5 years in Service Areas experience.
- English written and spoken.
- Process Control Experience.
- High tolerance to continuous change environments.
- SAP-S4 and Office 365 software domain

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.