Logistics Specialist

hace 11 horas

Querétaro Qro, México Microsoft A tiempo completo

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
- Leverage process knowledge and best judgment to complete tasks with mínimal direct supervision.
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
- Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
- Ensures detailed physical inventory tracking and staging.
- Help to reconcile and report inventory discrepancies.
- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
- Notifies management about ordering stock shortages. Escalates any issues to management.
- Comply with security and data management policies.
- Embody our culture and values.

**Qualifications**:
**Required Qualifications**
- High School Diploma
- 1+ years of experience in warehouse management systems OR logistics softwares OR shipping and receiving processes.
- Able to communicate in English in both written and spoken.
- Able to work onsite 100% of the time in Queretaro.

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