Supply Chain Manager

hace 7 días

Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo

The Supply Chain Manager (SCM) handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement. The SCM is the primary transactional based day to day contact and covers the customer service role at plant level. The SCM will play a key role in achieving ProTrans objectives and contribute to identifying, analyzing, and developing supply chain solutions to improve Customer’s experience.

**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Communicate with TL carriers to confirms pickups and deliveries exceptions and perform check calls in ProTrans’ TMS System.
- Facilitate successful border crossing operation in conjunction with Border Crossing team and notify Customers about any deviation on customs process at the border.
- Responsible to arrange expedite shipment needs of the Customer and effectively communicate with ProTrans’ Expedite team.
- Assist Customers plants with daily operational issue resolution.
- Responsible to escalate service level issues to Operations Manager.
- Communicate holiday schedules to customer and/or any internal adjustment at ProTrans.
- Responsible to ensure customer is aware of any exceptions in performance, delays etc.
- Responsible to ensure reporting is distributed as necessary (daily, weekly, monthly)
- Work with ProTrans’ Account Receivable team to secure billing process on a timely manner. Additional, for 3PL Accounts:

- Logistics Plan Management: responsible for fully understanding the logistics plan for their customer. Gather, understand, and submit complete changes/adjustments to the plan.
- Responsible to enter bid requests as necessary to accommodate the plan and adjustments to the plan.
- Responsible to ensure unplanned requests are handled for the customer.

**EDUCATION and/or EXPERIENCE**
- +1 year of industry experience within logistics and supply chain and/or bachelor’s degree in Logistics, Transportation or business-related field.
- Automotive logistics experience preferred, but not required.

**SCHEDULE: Monday to Friday 07:00- 17:00.

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