Email Support Specialist

hace 1 semana


Desde casa, México Zeeto A tiempo completo

Location - Although this is a remote position, the preferred location is LATAM. You will be working with a team in Mexico and the US. Being available 1-2 times/year for annual training or corporate retreats would be ideal.

Company - Zeeto alongside sister property Tibrio has about 50 total employees spread out in both the US and Mexico. We have converted to a completely remote working environment.

**Qualifications**
- Experience level: Entry-mid level
- Desires career in digital marketing/advertising industry and is eager to learn digital performance statistics, terminology and growth strategies
- Passion for data and has a curiosity to spot trends and make actionable decisions
- Quick learner of data and web analytics tools. Experience working with Excel
- Basic statistical analysis skills as it relates to performance optimization
- Strong oral and written communication skills and the confidence to participate in internal meetings

**You are...**
- Tech savvy and quick to adapt. You thrive in a high energy, startup-like environment.
- Problem solver and creative thinker. You're analytical, organized and results-driven.
- Motivated and resourceful. You think outside the box to solve problems.
- Highly organized self-starter. You are biased to speed yet detail-oriented.
- Super eager to learn You are not afraid to try, fail, learn and try again.

**Responsibilities (What you’ll learn)**
- Report on the number of issues received, by topic and source.
- Think outside the box By looking at the reporting daily, recommend changes to daily processes to better engage our millions of customers.

**What Zeeto can offer you**
- An amazing technology stack to learn. Your career will grow exponentially in your time at Zeeto. Although we hope employees stay forever many have moved on to more senior roles including starting their own company based off of the skills they acquired with us.
- A chance to work with an amazing collaborative team yet be remote anywhere in the world.
- Tons of remote perks including virtual happy hours, games, workout sessions, all company meetings and more to come
- An open collaborative office/virtual office with a fun, hard-working, start-up vibe. You can be a huge part of the company while also learning a ton and growing your career.
- Great pay, benefits and work life balance.
- Annual offsite retreats - last two have been Cabo and Cancun

**Hiring Process**
- Step 1 - APPLY
- We understand that this interview process can be time consuming which is why we are listing it all now. Are you up for the challenge?_


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