Strategy & Operations Manager (Fincrime)

Office: Mexico City- Remote: MexicoAbout Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Revolut continues to grow and is entering Mexico. Revolut Mexico will look to introduce multiple digitally-enabled products across everyday financial features, including cards, payments, currency exchanges, and international transfers. We'll help customers improve their financial health, give them more control, and connect people seamlessly across the world.

We’re looking for a Strategy and Operations Manager to help build and continuously improve a world-class set of financial crime risk management features for Mexico. You'll be delivering a seamless digital onboarding experience that minimises costs while maximising customer convenience. You’ll also measure and optimise the performance of real-time transaction monitoring algorithms to safeguard Revolut and prevent fraud and money laundering.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut. If you want to gain unparalleled experience at a leading fintech company, tap the link to apply

What you’ll be doing
- Defining the strategy for all customer onboarding and control process, taking into account the need for exceptional customer experience and effective risk management
- Creating and implementing processes which align with Revolut’s overall strategy
- Supporting our Product team to customise end-to-end solutions
- Collaborating with our Services team to analyse and optimise productivity and quality metrics
- Working closely with our Financial Crime Compliance team to demonstrate the effectiveness of our controls
- Developing KPIs to drive efficiency of products and stakeholders to improve overall process performance
- Liaisoning with regulators and industry peers and keeping yourself abreast of emerging ML and fraud threats in the industry
- Developing and implementing the fraud risk policy along with fraud control procedures
- Regulatory reportings related to frauds, customer screening, etc.

What you'll need
- 5+ years of experience with at least 3+ years in fields related to financial crime (customer onboarding/KYC, screening, transaction monitoring, fraud detection, regulatory reporting, etc.)
- A solid track record of achievement, having worked in a regulated entity and/or startup and quickly assumed responsibilities and/or had major achievements
- Experience breaking complex problems into smaller ones and enjoy working with data to facilitate your work
- A curious nature and interest in making an impact, being able to demonstrate this through various projects you’ve been involved in
- The ability to make a good business case and convince people to help you execute your recommendations/solutions
- Recognised international certifications like ACAMS, CFE, etc.
- Experience in designing, building, and implementing AML/KYC systems and fraud monitoring

Nice to have
- Proficiency in SQL and/or Python

**Benefits at Revolut**:

- No ping pong tables or bean bag chairs, just benefits you actually want

**Get what you need to succeed**:
- Financial benefits that show we value your work
- Medical insurance for you and your close ones
- Flexibility to work from home, the office or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team- Check out all the benefits at Revolut- Discover our values
- We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.
Culture

Get It Done
- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.Deliver WOW
- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful so