Analyst, A/r OTC

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are**

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role**:
The role also includes accurately recording and maintaining data, reporting on financial status, and documenting collection efforts in the ERP system in a timely manner. The AR Analyst will provide insights and resolutions to receivable issues and contribute to the enhancement and performance of financial systems supporting accounts receivable processes.

This position requires excellent communication skills and the ability to collaborate effectively with various teams within the order-to-cash cycle, internal stakeholders, and customers. The AR Analyst will play a critical role in fostering an environment that upholds and reflects the Warner Bros. Discovery brand.

Your Role Accountabilities:
Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits, and open invoices. Follow up with customers regarding past-due payments. Assist with incoming customer payment allocation requests. Process and reconcile account receivables and remittances. Ensure that collections targets are met or exceeded monthly. Preparing the statement of accounts for customers and regularly following up for payments. Build effective global working relationships with internal and external clients, including BPOs.

Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed. Initiate customer refund requests. Follow-up on remittances with customers and understanding of adjustments in payments like withholding tax and foreign tax exchange issues. Create and analyze AR aging reports. Address payment issues like double payments or other discrepancies. Identify and facilitate improvements in the A/R processes through technology or procedural improvements. Maintain documentation for compliance reporting and audits.

Qualifications & Experiences:

- Fluent in English
- 2 to 4 years’ experience in Account Receivables reconciliations/Collections
- Bachelor’s degree in Accounting or Finance or related field is preferred
- Quick problem solver, team player, good time management skills
- Excellent listening, oral, and written communication skills
- Experience in SAP ERP preferred
- Great organizational and interpersonal skills
- High level of analytical skills and problem-solving skills
- Complete understanding of the Order to Cash process
- Working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
- Ability to work independently, creatively, and efficiently
- Proven track record in meeting deadlines

Not Required but preferred experience:

- Experience in the Media Industry and/or Media Sales is preferred

**How We Get Things Done**

**Championing Inclusion at WBD