Account Manager, Google Customer Solutions

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Spanish fluently to engage with local stakeholders.

**Preferred qualifications**:

- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and selling.
- Experience launching and managing digital advertising campaigns in Google Ads and other digital marketing platforms.
- Experience working with channel sales, advertisers, agencies, or clients.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and to achieve goals to drive growth.

**About the job**:
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will anticipate how decisions are made, explore and uncover the business needs of Google's key clients, and understand how the range of product offerings can grow their business. You will collaborate to set the idea and the strategy for how their advertising can reach users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Build and manage relationships with clients, and develop an understanding of their business tests, marketing purposes, and success metrics.
- Work with internal and external stakeholders to ensure workflows and projects are completed on time.
- Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing purposes.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
- Understand how Google Advertising products work and can be used to help meet a wide range of marketing purposes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.