Technical Support Assistant

hace 1 semana


Hermosillo, México Yupana A tiempo completo

**Yupana Inc. is a technology consulting firm that specializes in wireless professional services. The company was founded in 2011 and provides engineering, design, optimization, implementation consulting and software development services for the wireless telecommunications business in more than 15 countries such as Turkey, Europe, Indonesia, United States, Canada and Mexico.**

**Why us?**

**This is a great opportunity for your personal and professional development. The position is open to new graduates with no prior experience. On-the-job training will be provided.**

**Objetive**:
**The Technical Support Assistant (IT) will support and resolve needs in the IT area to ensure operational processes and participate in new implementations for the Company.**

**Responsibilities**:

- Internet knowledge (support and monitoring)
- Knowledge of Printers and scanners (support and maintenance)
- Knowledge of computer equipment and telephones (Support and maintenance)
- Knowledge of preventive and corrective maintenance of computer equipment.
- Knowledge in servers
- Use of physical work tools.
- Knowledge of basic Electronics.
- Knowledge of electronic tools.
- Knowledge of Backups
- Knowledge of Microsoft Office (Excel especially).
- Review the internal and external infrastructure of the company and respond to service requests.
- Purchase of software and hardware
- General attention to users
- Prepare work reports.

**Qualifications**:

- Computer Systems Engineer/Computer science or related field.
- Minimum experience of 1 year in the technical/it support area.
- English skills: Written and verbal communication skills-Advanced
- Service orientation
- Highly organized
- Capacity to manage multiple projects/tasks simultaneously
- Willing to learn and be trained
- Sense of urgency
- Tech-savvy

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $12,000.00 - $14,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Uniformes gratuitos
- Vacaciones adicionales o permisos con goce de sueldo



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