Operation Bu Manager

Operations manager duties and responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with other Managers, the Director of Operations and Finance.

The operations management role requires a bachelor's degree in area of specialty and eight to 10 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive operational management experience and judgment to plan and accomplish goals and key performance indicators. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Directly manages and directs Operational staff.

**ESSENTIAL RESPONSIBILITIES**:

- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Plan and review compensation actions; enforcing policies and procedures
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplish operations and organization mission by completing related results as needed
- Meet or exceed operations labor budget expectations
- Manage staff levels, wages, hours, contract labor to revenues
- Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
- Run a safe, injury/accident-free workplace
- Serve as primary point of contact when there are customer issues related to product quality and customer delivery.
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Work closely with the Director of Operations and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Communicate all operating policies and/or issues at department meetings
- Work closely with the Materials team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right components, maintaining solid inventory data, and reduce sub-rental expenses
- Communicate with legal counsel and safety department to ensure all processes remain compliant with health and safety regulations and other governmental regulations.

**SKILLS**:

- Leadership
- Conflict Management
- Organization
- Decision-Making
- People Management
- Data Entry Skills
- Data Processing Skills
- Dependable
- Reporting Skills
- Deadline-Oriented
- Budget Development
- Critical Thinking Skills
- Problem Solving Skills
- Planning and Organizing
- Excellent Communication Skills
- Persuasiveness
- Influencing and Leading
- Delegation
- Teamwork
- Negotiation
- Adaptability
- Stress Tolerance
- Business Negotiation
- Critical Thinking and Problem-Solving Skills
- Teamwork
- Project Management
- Business Management
- Financial Management

**EXPERIENCE**:
**Essential**:10 years' experience in operations management for multi-national manufacturing company.

Lean Six Sigma experience

Able to growth 2 levels

**EDUCATION**:
**Essential**:Bacherlor's degree** **Industrial, Electronic or Electromechanical Engineer

**Desirable**:
Master’s degree as Plus