Gerente Customer Service

hace 3 días


Ricardo Flores Magón, México UNION GROUP A tiempo completo

Importante CEDIS en Tepotzotlan busca talento como:
**GERENTE DE CUSTOMER SERVICE**

**Requisitos**:
Escolaridad: Licenciatura/Ingenieria Terminada.
Experiência: 3 años liderando equipos, cuentas, ejecutivos servicio clientes.
**- OFRECEMOS -**

Prestaciones de ley y adicionales:

- Fondo de ahorro
- Vales de despensa
- 50% prima vacacional
- Seguro de gastos médicos menores y mayores
- Seguro de vida
- Descuento en nuestras marcas
- Descuento en cine, obras teatrales, conciertos y más...

**Responsabilidades**:

- Establecer estrategias, tareas, políticas y estándares de servicio para un alto nível de satisfacción de compra omnicanal a todo tipo de cliente (Retail, Departamental, Autoservicio, Distribuidor, Venta Directa, Portales de etc.)
- Supervisar el desempeño de los Ejecutivos de Customer Service.
- Asegurar la retención de clientes brindando la experiência de compra mediante la escucha activa.
- Conocimiento sobre servicios y productos que se encuentran en el mercado actual, políticas y requisitos de entrega por cada cliente, así como también los portales de cada cliente a fin de brindar apoyo necesario al personal a cargo.
- Liderazgo enfocado a motivar e incentivar al equipo a cargo para fomentar un alto sentido de pertenencia así como sentido de urgencia a la atención de necesidades de los clientes.
- Canalizar quejas, reclamos y sugerencias de clientes internos y externos para buscar siempre la solución óptima al problema.

Horario:
Lunes a viernes de 8:00 am 6:00 pm
Zona para laborar: Tepotzotlan, Estado de México.

Si cumples con los requisitos comparte tu CV por este medio o al WhatsApp 55 1677 6592

Tipo de puesto: Tiempo completo

Sueldo: $25,000.00 - $30,000.00 al mes

Beneficios:

- Descuento de empleados
- Descuentos y precios preferenciales
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de vida
- Vales de despensa

Tipo de jornada:

- Lunes a viernes
- Turno de 10 horas
- Turno matutino

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 15/03/2025



  • Ricardo Flores Magón, México Motiva Consultores A tiempo completo

    **¡Únete a una empresa líder en el sector Retail Deportivo!** Estamos en búsqueda de un(a) **Customer Service Representative** para integrarse a nuestro equipo en el Centro de Distribución (CEDIS), brindando atención y seguimiento a cuentas clave. **Responsabilidades principales**: - Ser el punto único de contacto con clientes para el seguimiento de...


  • Ciénega de Flores, México Johnson Controls A tiempo completo

    Johnson Controlsis a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...


  • Cienega de Flores, México Johnson Controls A tiempo completo

    Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...


  • Ciénega de Flores, México Johnson Controls A tiempo completo

    **Unleash your potential with the Johnson Controls team!**As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries worldwide, our teams are...


  • Ciénega de Flores, México Johnson Controls A tiempo completo

    **Unleash your potential with the Johnson Controls team!** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries worldwide, our teams are...


  • Ciénega de Flores, México Johnson Controls A tiempo completo

    Job details**Employment Type**:Full-Time**Location**:Cienega de Flores, Nuevo Leon, Mexico**Job Category**:Supply Chain & Procurement**Job Number**:WD **Job Description**:Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve...


  • Ciénega de Flores, N. L., México Johnson Controls A tiempo completo

    Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...

  • Customer Quality Manager

    hace 2 semanas


    Ciénega de Flores, México Johnson Controls A tiempo completo

    Job details**Employment Type**:Full-Time**Location**:Cienega de Flores, Nuevo Leon, Mexico**Job Category**:Quality & Continuous Improv**Job Number**:WD **Job Description**:What you will doThe Customer Quality Manager (CQM) will lead customer quality initiatives and are assigned directly to one or more major customers/ dealers. We are looking for a CQM who is...


  • Ciénega de Flores, México Yanfeng A tiempo completo

    Yanfeng Seating is the worldwide leader in automotive seating with more than 33,000 employees in 20 countries. At this moment we are seeking: Customer Quality Engineer Job description: 1. Visit customers as planned and complete the visit record. 2. Establish unobstructed customer communication channels and timely deliver customer information to the internal....


  • Ciénega de Flores, México Yanfeng A tiempo completo

    Yanfeng Seating is the worldwide leader in automotive seating with more than 33,000 employees in 20 countries. At this moment we are seeking: Customer Quality Engineer Job description: 1. Visit customers as planned and complete the visit record. 2. Establish unobstructed customer communication channels and timely deliver customer information to the internal....