Guest Services and Quality Agent

**A LITTLE BIT ABOUT Bold**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

This position is responsible for the optimal operation of the quality and formation area for Mexico.Must establish the lineups and procedures for the best customer service experience and the proper training of our Game changers.**Activities**- Coordinate the training program and administrate the resources needed for the whole Mexico Operation.- Coordinate...

Manager I, Training and Quality page is loaded## Manager I, Training and Qualitylocations: MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av.PROL.PASEO MONTEJO COLONIA VÍA MONTEJOtime type: Full timeposted on: Posted Todayjob requisition id: R*******Job Title:Manager I, Training and QualityJob DescriptionThe Training & Quality Manager supervises leaders to...

**Position Summary**: The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control,...

A leading global services company in Mérida is looking for a Manager I, Training and Quality.The role involves supervising teams, analyzing performance, and ensuring training goals are met.Ideal candidates have a strong background in Training & Quality, excellent team management abilities, and advanced English skills.Competitive full-time position with...

The operations Coordinator is crucial to the successful delivery of program itineraries, working closely with suppliers, vendors, and internal team members to procure and fulfill logístical arrangements. This involves developing comprehensive itinerary proposals that meet client requirements, reserving and booking services while managing supplier...

**Title**:Customer Experience Associate (Channel Support) **Reports to**: CX Team Lead *** **Objective**: The Customer Experience Associate role is responsible for the accurate and efficient execution of traveler and group-based transactions. Supporting their Customer Service, Financial Services, and Payment Specialist peers, the Customer Experience...

OverviewTrain in office with future work from home opportunities possible!ResponsibilitiesPromote awareness of brand image internally and externally.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.Communicate with potential owners via telephone to verify preview package sales/tours.Explain...

**Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán**: **Bilingual Customer Service Agent (Fully Remote Position) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...

**Essential Responsibilities**:**Performance & Productivity**- Provide quality feedback and roleplay sessions on a weekly/monthly basis to Customer Service and Experience reps, to reinforce product knowledge, skills, and systems to encourage and support a positive customer experience;- Provide quality reporting on a weekly/monthly basis to the Manager of...