Customer Service Representative

hace 1 semana

México RFS Communications A tiempo completo

**Join our team in Mexico. Now hiring in: PLEASE READ BEFORE APPLYING.**

**CUSTOMER SERVICE REPRESENTATIVE - REMOTE**

RFS Communications and Marketing is a Mexico based independent company which provides customer service and marketing services to clients outside of the country. Our main customer base is full-service moving companies and the storage industry.

Become part of our growing team and work for a company that creates great customer experiences.

Positions available:

- Customer Service Representative Operator

Responsibilities include:

- As a customer service representative operator, you are responsible for following up with customers who have input their information online. These customers have shown interest in our client’s services.
- This position is a work from home opportunity.
- This job position requires shift flexibility and weekends.
- Hours of operation are Monday - Friday from 7am - 11pm Central Time. Saturday from 8am - 8pm Central Time and Sunday from 8am - 9pm Central Time. You will be scheduled during these times and expected to work at least two weekend shifts each month with the possibility to move to a preferred shift depending on performance. **40hrs per week.**
- Coordinate and communicate effectively with team members and other departments.

**Requirements**:

- Customer Service experience in a call center or face to face preferred but will take new people as salary do range.
- Proficiency with computers and the ability to learn new software.
- Positive attitude and the desire to help people.
- Ability to multi-task and quickly adapt to a fast-paced environment.
- Self-motivated to work productively in a virtual environment.
- Must have a quiet work environment at home.

**VERY IMPORTANT REQUIREMENTS TO BE ABLE TO APPLY**
- A personal computer Supported OS: Supported OS: Windows 10 or higher.

Processor: minimum of 4 cores, Ram: 8GB
- High-speed internet with a direct connection to your computer (no Wi-Fi, hubs, or satellite connections) Internet Speeds: 20 Mbps download, 10 Mbps upload or more.

**Salary**: $10,000.00 - $12,000.00 per month

Application Question(s):

- A personal computer Supported OS: Supported OS: Windows 10 or higher.

Processor: minimum of 4 cores, Ram: 8GB
- Internet Speeds: 20 Mbps download, 10 Mbps upload. If you are not sure, go to speedtest.net and make sure.

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)

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