Service Agent I

hace 2 semanas


Toluca, México FedEx Express LAC A tiempo completo

Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various operations reports. Handles customers with packages in cage. Maintains and audits records and files as assigned (airway bills). Review airway bills and register as necessary. Checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with Customs documentation required at destination. Provides administrative and clerical support to Station Ops Manager. Interfaces with customers on customs related issues. Maintains neat and clean appearance of the workplace/front counter, self and uniform. Recognizes new customers or additional business opportunities, opens new accounts, obtains additional shipments and submits sales leads.

High School degree/Equivalent. Previous clerical or customer service experience in a service environment. Good general office skills required including typing, filing and computer literacy. Excellent communication, organizational and human relations skills. Clear and articulate speaking voice. Clean cut and neat appearance. Ability to successfully complete the Reading, Listening, Sorting and Math sections of the Basic Skills Test. Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment. Spoken and written fluency in local language and demonstrated basic English language. Able to work variable shifts.

Personal i nterno Fedex si cumples con el perfil sube a workday tu CV, detallada, Carta presentacion de como cumples dentro de la vigencia del boletin del 11 al 17 de mayo

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the “Best Employers for Diversity”

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.


  • Service Agent I

    hace 3 semanas


    Toluca, México FedEx Express LAC A tiempo completo

    Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...

  • Service Agent I

    hace 3 semanas


    Toluca, México FedEx Express LAC A tiempo completo

    Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...

  • Lm021:service Agent I

    hace 2 semanas


    Toluca, México Fedex LAC A tiempo completo

    Involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.**General job description**:Under close supervision performs the following activities:- Assists customer by tracing packages, answering questions regarding FedEx products and services and providing...


  • Toluca, México ProAmbi A tiempo completo

    **Vacante para la empresa ProAmbi en Toluca, Estado de México**: **_ ÍNDIGO PROAMBIENTAL SAPI, EMPRESA LÍDER EN RECICLAJE ELECTRÓNICO - ** **_SOLICITA:_** **AGENTE DE SEGURIDAD INTERNO **¡Contratación directa por la empresa! **Requisitos**: **Escolaridad**:Secundaria** / **Bachillerato **EXPERIENCIA: - CON O SIN EXPERIENCIA ¡NOSOTROS TE...

  • Lm007: Service Agent Ii-2

    hace 2 semanas


    Toluca, México Fedex LAC A tiempo completo

    "Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.Lead or senior...


  • Toluca, México INDIGO PROAMBIENTAL SAPI DE CV A tiempo completo

    _**ÍNDIGO PROAMBIENTAL SAPI, EMPRESA LÍDER EN RECICLAJE ELECTRÓNICO **_ - **SOLICITA**:_ **AGENTE DE SEGURIDAD INTERNO** **¡Contratación directa por la empresa!** **Requisitos**: **Escolaridad**:Secundaria **/ **Bachillerato **EXPERIENCIA**: - CON O SIN EXPERIENCIA ¡NOSOTROS TE CAPACITAMOS! **Funciones**: - Entrega de celulares que se encuentra...

  • Lm021:service Agent I

    hace 2 semanas


    Toluca, México Fedex LAC A tiempo completo

    Implica realizar una variedad de tareas administrativas y de servicio al cliente sque requieren una interfaz directa e indirecta con el cliente.**Descripción general del puesto**:Bajo estrecha supervisión realiza las siguientes actividades:- Ayuda al cliente rastreando paquetes, respondiendo preguntas sobre los productos y servicios de FedEx y brindando...


  • Toluca, México MAKE PRO, S.A. DE C.V. A tiempo completo

    solicitamos analista de Soporte Técnico en mesa de ayuda**Funciones**Atender y analizar las llamadas.Entrar a la BD y revisar folios, verificar incidencias que están ocurriendo, validar con analistas porqué están recibiendo las llamadas.Es trabajo de oficina, que diferencia del Agente SDK en la revisión de folios.Capaz de trabajar muy de la mano con el...


  • Toluca, México FedEx LAC A tiempo completo

    Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. **General Job...

  • Sr Freight Service Agent

    hace 2 semanas


    Toluca, México FedEx Express LAC A tiempo completo

    High School degree/Equivalent. Some college preferred. Two (2) years customer contact experience in a comparable service type environment. Knowledge of international shipping/clearance procedures. Experience in customer problem resolution required. Excellent communication, organizational and human relations skills. Ability to successfully complete the...