Service Agent I
hace 2 semanas
Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various operations reports. Handles customers with packages in cage. Maintains and audits records and files as assigned (airway bills). Review airway bills and register as necessary. Checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with Customs documentation required at destination. Provides administrative and clerical support to Station Ops Manager. Interfaces with customers on customs related issues. Maintains neat and clean appearance of the workplace/front counter, self and uniform. Recognizes new customers or additional business opportunities, opens new accounts, obtains additional shipments and submits sales leads.High School degree/Equivalent. Previous clerical or customer service experience in a service environment. Good general office skills required including typing, filing and computer literacy. Excellent communication, organizational and human relations skills. Clear and articulate speaking voice. Clean cut and neat appearance. Ability to successfully complete the Reading, Listening, Sorting and Math sections of the Basic Skills Test. Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment. Spoken and written fluency in local language and demonstrated basic English language. Able to work variable shifts.Bienvenido al sitio de oportunidades de empleo de la División de América Latina y el Caribe de FedEx ExpressFedEx es ampliamente reconocida como una empresa de clase mundial. Nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un innovador en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo.FedEx es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. Algunos de nuestros premios recientes incluyen:2020 - Empresas más admiradas del mundo de Fortune (#14 )2019 - Mejores lugares para trabajar de Fortune (#15)2019- Uno de los "mejores empleadores para la diversidad" de ForbesFedEx LAC 2020 incluido en el ranking de Mejores lugares para trabajar en América Latina de Great Place to Work (#24)2021- FedEx México fue incluido en el Ranking GPTW por 18 años consecutivos2020- FedEx México recibió la Certificación CEMEFI por 13 años consecutivos respaldando a FedEx como empresa socialmente responsable2021 - FedEx Chile fue recertificado con Giro Limpio, un sello de la Agencia de Energía Sostenible que busca mejorar la eficiencia energética del sector de transporte terrestre, mediante la reducción del consumo de combustible y las emisiones de gases de efecto invernadero.FedEx Uruguay 2019 seleccionado por GPTW entre las 5 mejores empresas para trabajarVea las oportunidades laborales actuales o busque según criterios específicos para encontrar trabajos que coincidan con sus intereses
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Service Agent I
hace 4 semanas
Toluca, México FedEx Express LAC A tiempo completoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...
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Service Agent I
hace 2 semanas
Toluca, México FedEx Express LAC A tiempo completoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...
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Service Agent I
hace 2 semanas
Toluca, México FedEx Express LAC A tiempo completoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...
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Lm007: Service Agent Ii
hace 4 días
Toluca, México Fedex LAC A tiempo completoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ - x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...
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Lm007: Service Agent Ii
hace 4 días
Toluca, México Fedex LAC A tiempo completoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ - x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various...
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Lm007: Service Agent Ii
hace 4 días
Toluca, México Fedex LAC A tiempo completo"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior...
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Lm007: Service Agent Ii-2
hace 7 días
Toluca, México Fedex LAC A tiempo completo"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior...
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Lm007: Service Agent Ii
hace 4 días
Toluca, México Fedex LAC A tiempo completo"Involucra la realización de tareas administrativas y de coordinación relacionadas con la operación, incluyendo el registro de datos, actividades de rampa, clasificación, rastreo, despacho y servicio al cliente local. Si bien las tareas operativas pueden ser parte de estos roles, la mayoría parte del tiempo se dedica a actividades de oficina. Los...
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Lm007: Service Agent Ii-2
hace 7 días
Toluca, México Fedex LAC A tiempo completo"Involucra la realización de tareas administrativas y de coordinación relacionadas con la operación, incluyendo el registro de datos, actividades de rampa, clasificación, rastreo, despacho y servicio al cliente local. Si bien las tareas operativas pueden ser parte de estos roles, la mayoría parte del tiempo se dedica a actividades de oficina. Los...
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Sr Freight Service Agent
hace 4 semanas
Toluca, México FedEx Express LAC A tiempo completoHigh School degree/Equivalent. Some college preferred. Two (2) years customer contact experience in a comparable service type environment. Knowledge of international shipping/clearance procedures. Experience in customer problem resolution required. Excellent communication, organizational and human relations skills. Ability to successfully complete the...
