Manager, Resource Deployment

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Do what you love Love what you do

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

We are looking for a Manager of Resource Deployment to join the Workday Global Resource Management team, focusing on Deployment Review and Assessment (DRA), Customer Enablement (CE), Peakon, and Planning Practices to join the Workday Global Resource Management team, focusing on advising a team of Resource Managers in North America, and providing staffing and resource planning coverage when teammates are on holiday or PTO. This position will support a global practice by fulfilling open project roles with Workday consultants and ecosystem partners. A teammate that can work across many different organizations. Some duties include staffing administration, work with partners on staffing and contracts, reporting, and PSA system support, and should have a passion for quality and customer service, and enjoys working in a multifaceted, fast-paced environment. They will be detail oriented, organized, self-motivated, results oriented, and an outstanding communicator.

Employee Management
- Promote a team orientated, high-reaching and innovative work environment
- Collaborate with Resource and Consulting Managers to effectively handle the staffing process for our engagements
- Empower the team to keep up with the rapid pace and be available to the field when questions arise
- Make staffing data clear and readily available to the team and management
- Ensure the Resource Management team members are adhering to the activities, processes and procedures outlined in the established staffing and subcontracting guidelines
- Enthusiastically recruit, develop, lead, and retain a diverse, remote team of Resource Managers to support the Services regions
- Coordinate the Resource Manager incentive compensation plans and annual review process
- Guide and support the Resource Managers and field personnel to achieve quarterly revenue, utilization, and margin objectives
- Contribute to the strategic direction of the Professional Services organization through leading and participating in internal initiatives
- Actively participate in ongoing process improvement discussions and activities
- Collaborate across different functional groups within Workday and Partner organizations (i.e., Delivery Assurance, IT, Finance, Operations, Legal, etc.)

About You

Basic Qualifications
- 3 years’ experience in management or team lead experience in Professional/Consulting Services Operations or Resource Management
- Proven ability to analyze data, reports and dashboards and a willingness to “dive into” systems and formulate new and better ideas on how to better support Leadership
- Strong problem-solving skills with the ability to exercise mature judgement and mitigate issues
- Demonstrated ability to work optimally across teams, overcome resistance and navigate a sophisticated organization
- Proficient in Word, Excel, PowerPoint, Google, Smartsheet and Miro

Other Qualifications
- Fast learner, willing to master new tools and processes as part of the assigned projects
- Can adapt to constantly evolving environment with a positive demeanor
- Ability to work independently and lead multiple assignments
- Ability to pay attention to detail and follow defined process steps is required
- Ability to work well in a fast-paced environment with conflicting priorities. Individuals must be reliable, accurate, and provide rapid turnaround
- Excellent organizational, time management, and interpersonal skills - both written and verbal
- Capable of working across multiple country time zones

Our Approach to Flexible Work

With Flex