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hace 3 semanas
**Company Description**
Redzone helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology, -not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.
With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work - one plant at a time.
**This role is fully remote but must be based in Mexico. Full work authorization is already in effect. No Visa sponsorship is available.**
We are seeking a highly analytical, strategic, and collaborative Revenue Operations professional to join our growing team. In this pivotal role, you will play a crucial part in optimizing our revenue-generating processes, utilizing data for informed decision-making, and ensuring seamless alignment across our marketing, sales, and customer success teams. You will play a key part in driving efficiency, scalability, and ultimately, accelerated revenue growth.
**Strategic Alignment & Process Optimization**:
- Collaborate with Marketing, Sales, and Customer Success leadership to define, document, and optimize end-to-end revenue processes (e.g., lead-to-cash, customer onboarding, renewal).
- Identify bottlenecks, inefficiencies, and areas for improvement within the revenue funnel, recommending and implementing solutions.
- Develop and maintain clear process documentation, playbooks, and best practices.
- Contribute to the development and execution of strategic initiatives aimed at improving revenue generation and operational efficiency.
- Identifies and designs ways to streamline administrative tasks
**Data Management & Analytics**:
- Oversee the integrity and accuracy of data within CRM (e.g., Salesforce, HubSpot), Marketing Automation (e.g., Marketo, Pardot), and other sales/marketing tools.
- Develop, maintain, and enhance dashboards and reports to provide real-time visibility into key performance indicators (KPIs) across the customer lifecycle (e.g., pipeline health, conversion rates, customer acquisition cost, churn).
- Conduct in-depth data analysis to identify trends, opportunities, and risks, providing actionable insights to leadership and cross-functional teams.
- Assist in revenue forecasting and modeling, contributing to accurate projections and resource allocation.
**Technology & Systems Management**:
- Manage, configure, and optimize our revenue technology stack, including CRM, Marketing Automation, Sales Enablement, and other relevant platforms.
- Ensure seamless integration and data flow between various systems.
- Evaluate new technologies and tools to enhance efficiency and capabilities.
- Provide training and support to end-users on system functionalities and best practices.
**Cross-Functional Collaboration & Enablement**:
- Foster strong relationships and facilitate communication between Marketing, Sales, and Customer Success teams to ensure consistent messaging and aligned goals.
- Support sales enablement initiatives by providing data-driven insights, optimizing sales tools, and contributing to training materials.
- Collaborate with Finance on revenue recognition, reporting, and budgeting processes.
- Act as a trusted advisor to revenue-generating teams, providing insights and recommendations to improve performance.
**Qualifications**
- 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar analytical role, preferably in a SaaS or B2B environment.
- Strong Analytical and Problem-Solving Skills: Proven ability to analyze complex data sets, identify trends, draw meaningful conclusions, and translate insights into actionable recommendations.
Technical Proficiency:
- Expertise in CRM platforms (e.g., Salesforce, HubSpot) including administration, configuration, and reporting.
- Experience with marketing automation platforms (e.g., Marketo, Pardot, HubSpot Marketing Hub).
- Proficiency in data visualization tools (e.g., Tableau, Power BI, Google Data Studio).
- Strong Excel skills for data manipulation and analysis.
- [Optional, but a plus]: Familiarity with SQL, Python, or other scripting languages for data extraction and analysis.
- Process Optimization Mindset: Demonstrated ability to identify inefficiencies, map processes, and implement improv
