Account Manager, New Business

We are hiring a
**New Business Account Manager **who will be responsible to bring and win new sales volume and projects primary on accounts that haven’t been penetrated by Steelcase in Tijuana, Baja California.

**What You Will Be Doing**:

- Act as a playmaker for accounts that require a high-quality service and seamless execution over the sales process.
- The scope of work may include specific market segments development (industrial segment, manufacturing plants/maquila, etc)
- Build and leverage relationship with Maquila Industry, Chamber of Commerce, A&Ds and grow the flow of incoming projects and leverage those relationships during and/or before bidding process and to contribute on growing the business.
- Leverage and participate in both local and industrial associations (INDEX Consejo Nacional de la Industria Maquiladora y Manufacturera de Exportación, AMPI Asociación Mexicana de Profesionales Inmobiliarios)
- Understand and create pricing POVs and strategies, validate with the manager competitive pricing strategies.
- Follow up business with global accounts.
- Develop deep level of relationship and communication channel with stakeholders in designated accounts acting like a business partner.
- Resolve customer´s issues and problems, managing and maintaining their trust.
- Some highly competitive projects and accounts to win are also part of the scope of this position, the Account Manager must ensure proper account penetration and stabilization before transitioning them to Strategic Sales.
- Responsible of developing & implementing commercial strategies by previously discussing and validating them with the Sales Manager.
- Find new business opportunities/projects in the maquila/industrial ecosystem and responding to RFPs, RFQs and RFI.
- Be accountable of the entire sales process when the designated account relays on his/her responsibility; and it must show, timing, management and reporting skills with the tools given by Steelcase.
- Manage different strategies for multiple clients and implement added value techniques.

**Who You Are**:
**Required Skills and Competencies**
- Bachelor´s degree in Business or related field.
- Advanced English
- At least 2 years of experience in a similar sales role.

**Preferred Skills and Competencies**
- Excellent Understanding and knowledgeable of different product (Global portfolios), services, specifications, etc.
- Punctuality
- Ability to work on multiple projects at a time.
- Possess an appropriate sense of urgency, anticipate consequences, and evaluate alternatives before acting, tend to not have excuses for specific situations, it is expected to act when situations require so.
- Manage of time in the selling process including all the staff areas
- Understand and manage its own internal and external agenda.
- Exceptional organization and self-management skills reflected in an outstanding client service, a punctual and detailed delivery of reports and follow-up with internal clients and/or suppliers.
- Ability to create and maintain positive relations.
- Follow-up on projects, clients and inside jobs or requests

**Why People Choose to Work With Us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who We Are**:

- Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.
- We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions - accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

**What Matters to Us**:

- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
- If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
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