Sales Support Assistant

hace 1 semana

Ciudad de México Cambridge University Press & Assessment A tiempo completo

**Salary**:15000 MXN

**Location**:Mexico City

**Contract**:Permanent

**Helping our experienced sales team reach their customers and meet customer needs**

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

**About the role**

We are looking for a Sales Support Assistant who can help our Higher Education sales team continue to grow. We sell upper level and graduate textbooks and courseware in a wide range of disciplines such as Classics, biomedical engineering, physics, political science, and linguistics. In this position you have the opportunity play a vital role helping our experienced sales team reach their customers and meet customer needs.

The Sales Support assistant provides valuable research and administrative support to the Higher Education Americas sales team for print and digital books. As well as providing a support for the existing sales team the job holder will be required work on projects at the direction of the HE Sales Support Supervisor.
- Will maintain and update information in our customer relationship management system and other sales systems
- Support the reps in the field
- Work with other departments to obtain information
- Attend in-house meetings and other duties as required.

Tasks include:

- Working with authors regarding leads that they supply and other requests.
- Collaborate with colleagues from around the globe.

**About you**

We seek a highly motivated **Sales Support Assistant** to join our Higher Education Sales team that has the following qualifications:
**Essential**:

- Ability to work independently and as part of a team
- Fluent in English and Spanish - written and oral.
- Working knowledge of Excel, Word and PowerPoint.
- Detailed oriented and comfort working databases and researching.
- Flexible approach to work
- An understanding of the customer
- Good time management skills
- Excellent communication skills
- Be open to continuous learning and problem solving.
- BA/BS or equivalent work experience

**Desirable**:

- Educated to degree level or above
- Prior knowledge of SAP, Salesforce, and database programs.
- Analytic and creative skills
- Commercial awareness
- Direct experience of, or qualification in publishing
- Knowledge of textbook publishing
- Experience working in retail

**Rewards and benefits**

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits.

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

**Why join us**
- _Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration._
- Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet._
- #LI-AJ1_

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