Guest Coordinator

**Guest Coordinator for Short Term Rentals**

**What you will be doing**:

- Guest interactions include responding to questions and sending quotes via text and over the phone.
- Troubleshooting basic issues with guests (internet, utilities, maintenance)
- Collecting battery levels and reporting to housekeeping
- Collect listing data information from booking platforms
- Audit information output to booking channels
- Inputs Work Orders for housekeeping and maintenance
- Writes reviews for guests
- Maintains the event calendar
- Assists housekeeping with guest coordination
- More tasks as you grow with the company

Work hours:
During training hours will be Monday through Friday 9 am to 5 pm EST

After training the hours will be Wednesday to Friday 2:00 pm to 7:00 pm Saturday and Sunday 9:30 am to 5:30 pm EST.

Possible on call in the evenings.

What we are looking for:

- Customer service experience
- Positive attitude
- Team player
- Motivated to Learn
- Reliable
- Hard Working and Driven
- Great Time Management skills
- Able to follow instructions by detail
- Able to Multitask
- Experience working with Excel, Word, and Administrative Skills
- Clear-speaking English skills
- Must be able to write English using proper grammar and punctuation
- MUST HAVE A RELIABLE INTERNET CONNECTION

Pay:
140 MXN per hour

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: $140.00 per hour

**Language**:

- English (required)