Administrative Coordinator

**Administrative Coordinator****(Resumes without cover letters will not be considered.)****Company Overview**is a Chicago-based vacation rental management company with properties in Illinois, Michigan, Arizona, and Mexico. We are a portfolio company of, the prop-tech investment arm of the. We're building an extraordinary real estate and hospitality brand and we're on the search for an Administrative Coordinator who shares our passion for building and keeping it all organized**Job Summary**The Administrative Coordinator also supports the executive team in key areas of administration and helps to establish and improve critical company-wide systems and workflows.This role requires a quick learner with a sharp eye for detail, strong organizational and problem-solving skills, and a solid track record of hitting deadlines. Quick and clear communication with a professional but friendly tone is essential. Fluent English, spoken and written is a must.**Key Responsibilities**- Maintains prompt and professional communication with guests. Acts as the manager of the virtual front desk.- Communicates with the housekeeping team to ensure a timely and efficient turnaround for guest check-ins and check-outs.- Coordinating maintenance issues with maintenance staff to ensure timely resolution- Maintain and update databases, records, and files related to rental properties, guest information, and financial transactions.- Prepare reports and summaries as needed for clients and management, providing insights into key operational metrics and trends.- Assist with inventory management, including ordering and tracking supplies for each property.- Assist with billing and invoicing, ensuring accuracy in charges and payments.- Participates in client calls and assists in reporting financial performance- Participate in regular team meetings and provide updates on housekeeping and maintenance issues.- Contribute to the continual improvement of our guest experience and operational processes.- Research miscellaneous projects as needed.**Qualifications**- Proven experience in an administrative role. Experience in real estate of hospitality is a plus.- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.- Strong communication skills, both written and verbal.- Thoughtful and systematic approach to business problems- Proficiency in office software (e.g., Microsoft Office Suite)- Ability to work independently and as part of a team in a fast-paced environment while demonstrating adaptability and resilience.- Maintains a supportive and collaborative environment acting as liaison and people connector.- Learns new skills quickly and sees tasks through to the end on time.- Highly motivated and focused in a remote work environment. Accountable for timely meeting all deliverables and deadlines- Displays emotional intelligence in high-stress situations.- Customer service-oriented with a sharp eye for detail.- Excellent problem-solving skills and resourcefulness.- Proficiency in Google documents. Proficiency in Notion and vacation rental software is a huge plus- A team player with a positive attitude and the ambition to grow into a key role within our organization.- Ability to travel to the United States 4 times a year for training is preferred but not required.- Proficiency in Spanish preferred**Benefits**A competitive salary and the opportunity to be part of something extraordinary.This role is 95% remote. Travel for meetings may be required.Travel to Chicago headquarters for training and quarterly meetings if logístically possible.Growth opportunities that match your ambition.**Application Process**Tipo de puesto: Tiempo completoHorario:- Lunes a viernesLugar de trabajo: Empleo remoto