Website Operations Assistant

**Company Description**
Our client PMP (Post Market Publishing) is a premier digital publishing partner, offering high-quality online content across diverse niches based in Chicago, United States. Their curated articles engage and enlighten readers, covering everything from tech trends to wellness insights. With a dedicated team of writers and editors, they ensure top-notch content that captivates audiences. At PMP, innovation is key, as they leverage cutting-edge tools to enhance the digital reading experience.
**Job Description** Job Scope**:
As a vital member of the team, you'll be instrumental in ensuring the quality and performance of our online portfolio. Your proficiency in WordPress and website builders, coupled with robust project management and communication skills, will be highly valued. Additionally, you'll be involved in tasks such as analyzing metrics, conducting keyword research, creating visuals, refining website designs, collaborating with the sales team, and coordinating with finance, as well as being responsible for a team of people. Collectively, these duties align with PMP’s mission of delivering engaging and informative content to our audience.

**Responsibilities**:
Quality Assurance:

- Develop and maintain robust QA processes to ensure the highest quality of WordPress websites.
- Conduct regular audits of websites to identify and resolve any issues.
- Ensure all websites are optimized for performance and functionality.

Operations Management:

- Streamline workflows and processes to enhance team efficiency and productivity.
- Allocate and assign appropriate resource levels to each project
- Identify when metrics under your remit require attention
- Ensure all operational activities are within budgetary constraints.
- Act as a problem-solving resource, quickly identifying errors and implementing solutions to improve business processes.

Project Management:

- Lead the planning, execution, and successful delivery of website projects, whether they be front-end or metrics/content associated with sites.
- Allocate resources efficiently to meet project timelines and milestones.
- Monitor project progress, addressing any issues promptly to ensure smooth operations.

Team Leadership:

- Lead, mentor, and support a team with a wide range of skills, from content to admin to site development.
- Conduct regular team meetings to align with project goals and updates.
- Foster a collaborative, innovative, and high-performance team environment.

**Qualifications** Experience**:

- 3-4 years of experience in project management, particularly in managing WordPress website projects.
- Proven experience in quality assurance and operations management.
- Familiarity with WordPress website builders such as Divi, WPBakery, and Elementor.
- Familiarity with Google Search Console and Google Analytics.
- Must have solid experience using Google Sheets or Excel.

**Skills**:

- Strong project management skills with the ability to handle multiple projects concurrently.
- Excellent organizational, analytical, and problem-solving skills.
- Familiarity with using project management tools and software is a plus.
- Exceptional communication skills, both written and verbal.
- Ability to thrive in a remote team environment.

**Preferred but not a must to have**:

- Previous experience in a similar role managing website operations teams.
- Certification in project management.
- Familiarity with SEO best practices and website optimization techniques.

**Additional Information** Benefits**:

- Competitive salary based on experience.
- Flexible work hours.
- Remote work opportunity.
- Opportunity for professional development and growth within the company.

**_If Interested, please submit your CV in English._