Business Analytics Sr. Manager
hace 2 semanas
**Responsibilities**: - Maintains an executive presence, positions him/herself as a strategic partner to Internal Audit constituents, business stakeholders, and regulators - Creates and delivers executive caliber presentation materials and reference materials catered to stakeholders at all levels - Responsible for maintaining a high level of data quality through rigorous analysis and auditing of all data used in reporting. - Establish productive working relationships, as needed, with internal and external stakeholders to ensure timely resolution of data issues and problems - Work closely with internal and external business partners in building, implementing, tracking, and improving decision strategies - Translate data into client behavioral insights to drive targeting and segmentation strategies and communicate clearly and effectively to business partners and senior leaders all findings - Forecasting including creation of key indicator curves and indices, ensures data is accurate and reliable - Performs trend analysis and provides data-driven actionable insights to enable continuous enhancements to the user experience - Manage staff and perform all required managerial functions - Documents, track and perform trend analysis on request and incidents to identify opportunities for process and/or system improvements. - Leverage data analytics, Artificial Intelligence, and Machine Learning technologies to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders **Qualifications**: - 8+ years experience - Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst, or related position performing quantitative analytics supporting financial services - Team leadership experience preferred - Significant exposure to ITIL Framework, IT Service Management, Agile, SDLC, COBIT and the PMBOK - CISA, CIA, PMP, or related certifications a plus - Multi-lingual ability a plus **Education**: - Bachelors/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Decision Management - **Job Family**: Business Analysis - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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