Banamex Inc-producto Product Sales Sr Supervisor

hace 2 semanas

Ciudad de México Citi A tiempo completo

**Responsibilities**: - Support the sales team to sell products to the existing base through portfolio analysis of existing insurance and investment holdings, needs analysis, and customer risk profile. - Disseminate information on industry, financial markets and competition products and analyze the same for a meaningful sales engagement. - Drawing up the training roadmap for the individual relationship manager and ensuring successful completion of training certification on regulatory and knowledge, attitude, skills and habits. - Ensuring the customer engagement by organizing meets and speaking about product offering to build awareness in those meets. - Joint sales drills with relationship managers to facilitate customers buy the right iproduct. - Build the knowledge level of Branch Managers. - Be the compliance gatekeeper in the region/branch for adherence to regulatory guidelines. - Be extremely vigilant for potential sales complaints, free look cancellations, surrender ratios, lapse rates and sales complaints. - Highlight potential financial, regulatory and credit risk to the franchise. **Qualifications**: - 2-5 yeas financial sales experience preferred **Education**: - Bachelor’s/University degree or equivalent experience **Responsabilidades**: - Coordinar equipos de servicio para la atención de clientes internos en el servicio de Nómina Banamex. - Apoyar las iniciativas de crecimiento interno y externo comunicadas al equipo. - Difundir las comunicaciones. - Apoyar el aumento y la captación de oportunidades de servicio al cliente. - Aumentar las eficiencias de actividades operativas - Informar resultados de servicio y motivos de éxito. - Ser el enlace entre equipos de ventas, servicio, sucursales y áreas de negocio - Trabajar en coordinación con los ejecutivos de ventas y servicio para crear, impulsar y apoyar planes e iniciativas de servicio al cliente - Evaluar adecuadamente el riesgo cuando se toman decisiones de servicio, demostrando una consideración particular por la reputación de la empresa y protegiendo a Banamex, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia. Habilidades - Liderazgo: Capacidad para dirigir equipos, ya sean pequeños o grandes. - Comunicación: Habilidad para comunicar ideas complejas de manera sencilla a miembros no técnicos del equipo. - Pensamiento Crítico: Capacidad para evaluar de manera efectiva las ventajas y desventajas de diferentes soluciones. Experiência: - Habilidad de supervisión y liderazgo de equipos - Experiência mínima de 2 años en atención y servicio al cliente, áreas operativas del banco Educación: Licenciatura/título universitario o experiência equivalente.**Job Family Group**: Consumer Sales - **Job Family**: Consumer Product Sales - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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