Customer Service
hace 1 semana
**Conocimiento**: Transporte, logística, administración y gestión, servicio al cliente y personal, geografía de EE. UU y México y mejora continua con el cliente, ventas y marketing.
**Actividades y responsabilidades**:
- Comunicaciones proactivas con los clientes respecto a los servicios prestados por la compañía.
- Trato con el cliente por distintos medios, teléfono, correo electrónico o personalmente.
- Brindar información sobre los servicios o embarques.
- Mantener registros de las interacciones o transacciones del cliente, registrando detalles de las consultas, quejas o comentarios, así como las acciones tomadas.
- Comprobar que se han realizado ajustes o cambios adecuados para resolver problemas de los clientes con anticipación.
- Analizar e identificar las necesidades de los clientes y proporcionar soluciones.
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 - $20,000.00 al mes
Beneficios:
- Estacionamiento de la empresa
- Teléfono de la empresa
Tipo de jornada:
- Incluye fines de semana
- Turno de 10 horas
Lugar de trabajo: Empleo presencial
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