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**Senior Business Systems Engineer**:
Improve the customer experience by leveling up every interaction between customers and our front-line teams.
**About Drift**
**About the team**
The GTM Systems team supports our core GTM functions. We’re looking for someone who will evolve Drift’s internal tech stack to deliver ever more intelligent solutions for our Marketing, Sales and Customer teams.
The technical challenges are meaningful, and the solutions are limited only by your own imagination and ability to learn. Salesforce, Tray.io, Snowflake, Looker, AWS, Python, Node.js and more are at your disposal for delivering reliable and timely results. We want you to bring your ideas to life and to have a great time doing it
**What you’ll be doing on the team**:
In 1 week you’ll
- Finish onboarding and ship your first enhancement to our tech stack
In 1 month you’ll
- Learn how we organize and execute work.
- Learn the elements of our tech stack along with the directly responsible individual (“DRI”) for each one.
- Ship many enhancements and fixes in Salesforce and beyond
In 3 months you’ll
- Deliver your first major project end-to-end (e.g., accessing historical customer contracts).
- Contribute new and updated content weekly to the wiki.
- Become the DRI for one core feature (e.g., account dedupe) in our tech stack, owning the performance and health of that feature.
**About you and what type of skills you’ll need**:
- 3+ years of relevant experience developing Salesforce and other internal systems, in support of go-to-market teams
- You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
- You are comfortable with code and are excited to develop not only Salesforce but also other parts of our tech stack.
- You’re dedicated to your craft and want to work amongst a team that will inspire you on a daily basis.
- You can take candid feedback well and are looking to grow your skill sets.
- You love listening to customers, discussing the big picture with colleagues, and also diving into the weeds.
- You enjoy learning the perspectives of others.
- You are ready to make an immediate impact in week 1.
- You have a hacker mindset.
- You currently have or can quickly earn the Salesforce Platform Developer II certification.
