Banamex/ Analista de Atencion Clientes Cpaes/ C04 Ops Support Specialist

hace 4 días


Ciudad de México Citi A tiempo completo

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

**Qualifications**:

- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area

**Education**:

- High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Funciones**
- Presentacion de Volumetria a Proveedores
- Obtener información de la operatividad de los CPAES
- Obtener información del volumen de procesamiento de los CPAES
- Manejo y control de información
- Manejo de bases de datos, para el análisis y reporte de diferencias contables

**Requisitos**
- Manejo Excel Intermedio.
- Access básico
- Contabilidad Básica.
- Trabajo en Equipo.
- Analítico.
- Organizado.
- Seguimiento y solución a aclaraciones.
- Análisis y captura de datos.
- Enfoque al cliente.

**Zona de Trabajo Tecno Parque/ Azcapotzalco**

**Lunes a Viernes de 9 a 6 pm**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- **Most Relevant Skills**

Please see the requirements listed above.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._



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