Senior Program Manager, Affordability, Payments

hace 5 días

Ciudad de México Servicios Comerciales Amazon M A tiempo completo

5+ years of relevant program management experience with a proven track record in working with internal and external stakeholders to deliver meaningful business outcome.
- Strong data management and analytical skills
- Experience owning program strategy, end to end delivery with cross functional team, manage program metrics, and communicating results to senior leadership.
- Experience in external partner relations/ business development and negotiations
- Degree: Bachelor’s degree or relevant experience.
- Language: Strong verbal and written communication skills in Spanish and English, with ability to present in a clear and concise manner.
- Fast learner: Ability to learn Amazon’s internal tools rapidly with limited supervision
- Stakeholder management: Ability to align various stakeholders by exercising influence & leadership over authority
- Ownership & tenacity: Strong bias for action and ability to execute despite resource constraints.
- Excellent operator: Proficiency in managing multiple competing priorities independently in an ambiguous environment with strategic thinking and methodological execution.
- Results-oriented: Proven track record of on-time project/program delivery for large, cross-functional projects.

Job summary

Do you want to work at a fintech startup but within the support systems of a large technology company?

Amazon is expanding its payments business in Mexico with the ambition to deliver the world’s best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our deep understanding and insights about our customers, supported by our data-grounded analytics and customer-focused approach to building products.

The primary responsibilities of this role include, but are not limited to:

- Create the strategy for product adoption and ongoing improvements to the product functionality and customer experience
- Lead external partner relations: Manage partner performance and customer experience, set objectives and success criteria, and drive towards operational excellence.
- Create the strategy and mechanisms for moving from manual monitoring to scalable, automated processes and reporting
- Lead the day to day operations: Assess and manage risks, monitor and report on progress with actionable insights, anticipate and resolve bottlenecks, and provide escalation management.
- Experience working with tech development teams on large and complex programs. - Strong analytical skills such as proficiency with SQL or comparable relational databases. - Additional Program Management or Project Management Experience

  • Program Manager, Affordability, Payments Mexico

    hace 3 semanas

    Estado de México Amazon A tiempo completo

    Program Manager, Affordability, Payments Mexico Do you want to work at a fintech startup but within the support systems of a large technology company? Amazon is expanding its payments business in Mexico with the ambition to deliver the world’s best‑in‑class customer experience and product solutions. We believe we are in a unique position to serve our...

  • Program Manager, Affordability, Payments Mexico

    hace 7 días

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Do you want to work at a fintech startup but within the support systems of a large technology company? Amazon is expanding its payments business in Mexico with the ambition to deliver the world's best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our deep...

  • Head of Affordability, Mexico Payments

    hace 2 semanas

    Estado de México Amazon A tiempo completo

    Join to apply for the Head of Affordability, Mexico Payments role at Amazon We’re looking for a senior Product Leader to define and drive affordability across International Emerging Stores (IES), with primary focus on Mexico and influence across Brazil, India, and MENA. This role will set the vision, roadmap, and P&L strategy for affordability solutions,...

  • Senior Program Manager, Affordability, Payments

    hace 3 semanas

    Ciudad de México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    5+ years of leading large complex programs experience- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree or certificate of completion of studies required plus at least 8 years of...

  • Sr. Product Manager, Payments, Payments

    hace 3 semanas

    Ciudad de México Servicios Comerciales Amazon M A tiempo completo

    Bachelor's degree or certificate of completion of studies is required- 8+ years of relevant work experience- Fluent in English and Spanish- 5+ years of product/program management experienceJob summaryPayments is core to the Amazon Mexico playbook in expanding options for cash preferring customers- and the unbanked (the MX population is 63% unbanked). It is...

  • Program Manager, Affordability, Payments Mexico

    hace 2 semanas

    Ciudad de México Amazon A tiempo completo

    DESCRIPTIONDo you want to work at a fintech startup but within the support systems of a large technology company?Amazon is expanding its payments business in Mexico with the ambition to deliver the world’s best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our...

  • Payments Program Manager, Payments

    hace 4 semanas

    Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements- Speak,...

  • Mexico Payments Sr Program Manager, Payments Business Operations

    hace 4 semanas

    Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or certificate of completion of studies required- 7+ years of relevant work experience, including significant experience in payments, financial controllership, accounting, and tax- Fluency in English and Spanish- Experience managing external relationships and cross-functional teams- Strong analytical skills with advanced SQL and Excel...

  • Payments Program Manager

    hace 7 días

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Are you passionate about driving operational excellence in complex payment ecosystems while delivering exceptional customer experiences? Join us in transforming how Amazon handles payments across Latin AmericaThe LATAM Partner Management team is seeking an experienced Program Manager to lead our payment performance initiatives for credit card payments. This...

  • Sr. Program Manager, Payments Initiatives

    hace 2 semanas

    Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree or certificate of completion of studies required- Fluent in both, EnglishKey job responsibilities- Program...