Network Support Engineer
hace 5 días
**En Evcon** **queremos conocerte** Somos una empresa de telecomunicaciones con corazón tecnológico y una cultura de trabajo reconocida por _Great Place to Work_. Aquí, tu talento se convierte en impacto real
**Vacante: Network Support Engineer**
Ubicación: Polanco CDMX
Modalidad: Presencial
Experiência: 2 años en soporte a infraestructura Enterprise, Wireless y VDC
**¿Qué harás en tu día a día?**
- Monitorear, atender y resolver incidentes y solicitudes de servicio para los entornos **Enterprise, Wireless y VDC** del cliente.
- Generar **reportes semanales** sobre soluciones de seguridad.
- Colaborar en la elaboración de documentación como
- **procesos, manuales y guías**:
- para facilitar el conocimiento dentro del área.
- Coordinar y apoyar en **cambios, parches y actualizaciones** clave en la infraestructura del cliente.
Asegurar el cumplimiento de los **SLA´s**.Gestionar **casos con fabricantes**: levantamiento, seguimiento y resolución con foco en resultados.**¿Por qué unirte a nosotros?**
- Somos una empresa que cree en el poder de la colaboración, la innovación y el desarrollo profesional
- Formarás parte de un proyectos de alto impacto con cliente clave del sector financiero.
- Tendrás acceso a herramientas, formación continua y certificaciones para seguir creciendo.
- Y lo mejor: trabajarás en una organización que valora tu bienestar, tu voz y tu talento.
¿Qué buscamos en ti?
- Experiência previa en soporte de redes y gestión de incidentes
- Conocimiento y certificación CCNA
- Conocimiento en tecnologías de red, seguridad, ITSM y herramientas de monitoreo.
- Proactividad, enfoque a resultados y excelente comunicación.
Postúlate ahora y conecta con una empresa que **cree en ti** y en tu futuro.
Tipo de puesto: Tiempo completo
Sueldo: $17,000.00 al mes
Beneficios:
- Apoyo para estudios
- Aumentos salariales
- Seguro de gastos médicos mayores
- Seguro de vida
- Uniformes gratuitos
- Vales de despensa
Experiência:
- Soporte Cisco: 2 años (Deseable)
Licencia/Certificación:
- Certificación CCNA (Deseable)
Lugar de trabajo: Empleo presencial
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