Banamex Fraud Ops Sr Manager
hace 6 horas
The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
**Responsibilities**:
- Manage one or more teams and a component of the fraud loss portfolio
- Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance
- Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses
- Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
- Provide evaluative judgment based on information analysis in complicated and unique situations
- Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities
- Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives
Qualifications:
- 6-10 years of experience in a related role
- Basic knowledge of the industry required
- Proven success in a similar position
- Demonstrated ability to persuade and influence others
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment
**Education**:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
- Licenciatura en Ciencias Económico Administrativas, Ingeniería Industrial/Procesos.
- Experiência en Metodologías/Evaluación de Riesgo
- Conocimiento en Productos y Servicios Bancarios
- Experiência en Riesgo de Fraude
- Cumplimiento a temas de Política de Fraude
- Habilidades de negociación, comunicación efectiva y liderazgo
- Evaluación de herramientas/soluciones enfocadas a prevención de fraudes.
- Crear soluciones para todos los níveles de negocio.
- Proactividad para buscar soluciones.
- Guiar equipos de diferentes negocios en situaciones complejas.
- Ingles IntermedioJob Family Group:
Operations - Services
- **Job Family**:
Fraud Operations
- Time Type:
Full time
- Most Relevant Skills
Please see the requirements listed above.
- Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
-
Banamex Fraud Ops Sr Manager
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Banamex Fraud Ops Sr Manager
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Fraud Ops Sr Manager
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Fraud Ops Sr Manager
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Fraud Ops Sr Manager
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Banamex Fraud Ops Manager
hace 6 días
Ciudad de México Citi A tiempo completoThe Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud...
-
Fraud Ops Sr Manager
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Fraud Ops Sr Manager Plan Management
hace 4 días
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
-
Banamex - Fraud Ops Analyst 2
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Fraud Ops Analyst 2 is an intermediate level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using...
-
Banamex - Subdirector de Prevención de Fraudes
hace 2 días
Ciudad de México Citi A tiempo completoThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by...
