IT Local Support Engineer

hace 2 semanas

Tlajomulco, México Vitesco Technologies Group AG A tiempo completo

Job ID: 35656- Location: Tlajomulco, MX, 45645**IT Local Support Engineer**

**Job ID**:35656

**Location**:Tlajomulco

**Salary Classification**:10

We are looking to hire a skilled IT support engineer to assist our internal clients with all IT related technical support issues. As an IT Support Engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintaing strong customer relationships.

To ensure success as an IT support engineer, you should have depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpsersonal skills.

**Job description**:

- Installing and configuring client computer systems
- Responding to client IT support requests
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client according to our standards
- Monitor and Maintain computer networks
- Configure Operating Systems
- Manage Desktop support issues
- Ensure proper documentations of all issues

**Requirements**:

- Bachelor’s degree in information technology / computer science or equivalent.
- Proven work experience as a technical support engineer.
- Knowledge of Amazon web services, API, and IP-based protocols.
- Experience with scripting languages such as shell or phyton.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
- English Language
- Onsite

**Working Time**: Full time

**Your Contact Partner**: Mariel Sanchez

Vitesco Technologies is a leading international developer and manufacturer of cutting-edge drive systems for sustainable mobility. With intelligent system solutions and components for electric, hybrid, and internal combustion drive systems, Vitesco Technologies is making mobility clean, efficient, and affordable. The product portfolio includes electric drives, electronic controls, sensors and actuators, and exhaust gas treatment solutions. In 2022, Vitesco Technologies generated sales of around €9.07 billion and employs a workforce of around 38,000 employees at 50 locations. Vitesco Technologies is headquartered in Regensburg, Germany.

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