Community Support Agent

hace 2 semanas

Mexicali, México Solo Brands A tiempo completo

**About Solo Stove**:
This is our reason for being: We design simple, ingenious outdoor products that help you create good moments that become lasting memories.

With everything we do as a company, we challenge the status quo. We find new ways to look at commonly accepted scenarios and make them better. From our super-efficient, ultra-light camp stove that runs on sticks and twigs to our fire pits that produce a mesmerizing, smokeless flame, our products are designed to be the perfect tool.

**Title**: Community Support Agent

**Reports to**: Community Support Manager

**Benefits**: Administrative

A Customer Service Representative, will act as a liaison, provide product information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.

Responsibilities and Duties
- Listen to customers’ concerns, issues, and questions.
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
- Recommend possible products to meet the customers’ needs.
- Prepare product and customer reports by gathering data collected during customer interactions.
- Help customers with their warranty, replacement or return claims needs and report them.
- Processing orders
- Quoting orders

**Education & Experience Requirements**:

- 1-2 years of proven customer support experience or experience as a customer service representative
- 90% English
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters.

**Required Skills/Abilities**:

- Empathy
- Adaptability
- Clear Communication Skills
- Patience
- Problem solving skills.

Tipo de puesto: Tiempo completo

Sueldo: A partir de $650.00 al día

Beneficios:

- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipo de jornada:

- Lunes a viernes

Idioma:

- Ingles 90% (Deseable)

Lugar de trabajo: Empleo presencial

  • Community Support Administrative Agent

    hace 1 semana

    Mexicali, México Emprego MX A tiempo completo

    **Descripción y detalle de las actividades** - Job Description: The Community Support Administrative Agent plays a key role in our Community Support operations. Working in a call-center environment, this detail oriented, confident, and courteous employee will support customers in an administrative role.The Community Support Administrative Agent will focus...

  • Community Support Agent

    hace 2 semanas

    Mexicali, México Solo Brands A tiempo completo

    **About Solo Stove**: This is our reason for being: We design simple, ingenious outdoor products that help you create good moments that become lasting memories. With everything we do as a company, we challenge the status quo. We find new ways to look at commonly accepted scenarios and make them better. From our super-efficient, ultra-light camp stove that...

  • Community Support Agent

    hace 2 semanas

    Mexicali, México Solo Brands A tiempo completo

    **About Oru Kayak**: - Our mission guides us to: Transform the way we connect to the outdoors - Our values run us: We are innovators and outdoor enthusiasts, who help others connect with the outdoors, and through that, with each other. - Our vision is our north star to become: The most recognized paddlesport brand in the world. - Our strategy is adaptable....

  • Global Open Source Community Engineer

    hace 1 día

    Mexicali, México Canonical A tiempo completo

    A global open source leader is seeking a Community Engineer to support community initiatives and engage with the Ubuntu community. The role involves writing content, collaborating on community solutions, and representing community interests. Ideal candidates possess strong technical skills, experience with open source projects, and a passion for technology....

  • Community Support Agent

    hace 1 semana

    Mexicali, México OPERADOR DE ALBERGUES A tiempo completo

    **INGLES -80-90%**- Escuchar las inquietudes, problemas y preguntas de los clientes.- Refiera los problemas y preguntas a los gerentes si es necesario.- Preparar informes de productos y clientes mediante la recopilación de datos recopilados durante las interacciones con los clientes.**Requisitos**:- Experiência en servicio al cliente- Capacidad de...

  • Community Support Agent

    hace 1 semana

    Mexicali, México OPERADOR DE ALBERGUES A tiempo completo

    **INGLES -80-90%** - Escuchar las inquietudes, problemas y preguntas de los clientes. - Refiera los problemas y preguntas a los gerentes si es necesario. - Preparar informes de productos y clientes mediante la recopilación de datos recopilados durante las interacciones con los clientes. **Requisitos**: - Experiência en servicio al cliente - Capacidad de...

  • Community Support Agent

    hace 6 días

    Mexicali, México OPERADOR DE ALBERGUES A tiempo completo

    **Descripción del empleo** **INGLES -80-90%** - Escuchar las inquietudes, problemas y preguntas de los clientes. - Refiera los problemas y preguntas a los gerentes si es necesario. - Preparar informes de productos y clientes mediante la recopilación de datos recopilados durante las interacciones con los clientes. **Requisitos**: - Experiência...

  • Community Support Agent

    hace 5 días

    Mexicali, México OPERADOR DE ALBERGUES A tiempo completo

    **Descripción del empleo****INGLES -80-90%**- Escuchar las inquietudes, problemas y preguntas de los clientes.- Refiera los problemas y preguntas a los gerentes si es necesario.- Preparar informes de productos y clientes mediante la recopilación de datos recopilados durante las interacciones con los clientes.**Requisitos**:- Experiência comprobada de...

  • Community Engineer

    hace 1 día

    Mexicali, México Canonical A tiempo completo

    Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical. We are building community management at scale. We have multiple positions available, at different seniority levels. All applications and candidates are handled through this single...

  • Customer Support Agent

    hace 3 semanas

    Mexicali, México Dealership Performance 360 S. de R.L de C.V A tiempo completo

    Dealership Performance 360 está contratando Support Agents para nuevos clientes por crecimiento.**Requisitos**:- Sexo indistinto- Experiência y buen conocimiento manejando hojas de cálculo- Inglés avanzado hablado y escrito (C1 Level)- Buena comunicación- Actitud de servicio- Excelente organización- Disponibilidad- Buenas habilidades manejando equipo...