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Manager - Operations - Basf

hace 3 semanas

Tlahuac, México Uber Freight A tiempo completo

Demonstrate Uber Freight values and behaviors.

Values: Customer Success, Do the Right Thing, Innovate with purpose, Stronger Together,

Behaviors: Thinks ahead, thrives in change, Collaborates, gets it Done

Operations Management
- Manage daily execution for Intra Mexico operations (OTR and Intermodal)

Meet or Exceed UberFreight and Customer Targeted Financial Objectives.

Customer Relationship-Consistent and professional communications; effective, prompt, and courteous communications for difficult situations, relaying service failures, etc.

Carrier Relationship-Productive carrier relationship development, cover loads, handling and management of difficult situations, etc.

Achieve Internal Department Goals-Ensure appropriate use of internal high-service, fair and cost competitive services.

Financial Procedures and Operating Metrics-Detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.

Pro-actively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability

Basic Qualifications

College degree

4-5 years of related experience

Adaptability/Flexibility

Amicable and Trustworthy

Analytical

Sense of Urgency

Communication Skills

Cost Conscious

Objective

Preferred Qualifications

4 years of logistics or customer service, 2 years of management

Working Knowledge and Utilization of the appropriate transportation management system

Advanced computer skills including Microsoft Office

Negotiation skills.

Advanced Spanish and English written, oral, and presentation communication skills

About Uber Freight

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

**Skills**: Preferred
- Planning/Organizing
- Negotiation
- Financial Analysis
- Data Analysis
- Customer Relationship Management
- Bilingual English/Spanish
- Account Management

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization