Customer Service Representative

hace 2 semanas

Tlalnepantla, México Nexum A tiempo completo

**Vacante para la empresa Nexum en Tlalnepantla de Baz, Estado de México**:** Vacante: Customer Service Representative**

**Ubicación**: Miguel Hidalgo, Ciudad de México
**Prestaciones**: Superiores a las de Ley

**Descripción del puesto**:
Buscamos un profesional con enfoque en **servicio al cliente**, capaz de gestionar y dar seguimiento al ciclo completo de pedidos (Order to Cash). Serás responsable de **asegurar la satisfacción de clientes nacionales e internacionales**, coordinando eficazmente con las áreas internas de la empresa para garantizar entregas oportunas.

**Responsabilidades**:

- Captura y gestión de órdenes en el sistema.
- Seguimiento integral del ciclo de pedidos (Order to Cash).
- Atención y soporte a clientes nacionales e internacionales.
- Coordinación con áreas internas (ventas, logística y finanzas) para asegurar entregas puntuales.
- Elaboración de reportes, métricas de servicio y seguimiento de indicadores clave.

**Requisitos**:

- Licenciatura en Administración, Negocios, Comercio Internacional o carrera afín.
- 2 a 3 años de experiência en **Customer Service / Order Entry** en empresas de manufactura, logística o distribución.
- Manejo de **ERP** (SAP deseable) y **CRM**.
- Inglés intermedio-avanzado (indispensable para trato directo con clientes extranjeros).
- Excel intermedio.
- Excelente actitud de servicio, comunicación efectiva y trabajo en equipo.

**Lo que ofrecemos**:

- Prestaciones superiores a las de ley.
- Oportunidad de crecimiento en empresa estable y transnacional.

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Experto

**Función departamental**:
Tecnología / Internet

**Industria**:
Plásticos

  • Customer Service Representative

    hace 3 días

    Tlalnepantla, México HAYS A tiempo completo

    Empresa de Manufactura esta en búsqueda de su siguiente Customer servicie Representative **Tu nueva compañía.** Empresa multinacional del sector de Manufactura ubicada en Tlalnepantla. **Ubicación** Tlalnepantla de baz | Posición híbrida **Tu nuevo rol** Como Customer servicie Representative (CSR) serás el contacto principal del cliente con la...

  • Customer Service Representative

    hace 1 día

    Tlalnepantla, México HAYS A tiempo completo

    Empresa de Manufactura esta en búsqueda de su siguiente Customer servicie Representative**Tu nueva compañía.**Empresa multinacional del sector de Manufactura ubicada en Tlalnepantla.**Ubicación**Tlalnepantla de baz | Posición híbrida**Tu nuevo rol**Como Customer servicie Representative (CSR) serás el contacto principal del cliente con la compañía,...

  • Customer Service Representative

    hace 1 semana

    Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves. We are now...

  • Customer Service Representative Temp

    hace 2 semanas

    Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations?Would you love to work for a global organization that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves.We are now seeking a...

  • Customer Service Representative

    hace 2 semanas

    Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves.We are now seeking...

  • Customer Service Representative

    hace 2 semanas

    Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Job SummaryThe role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level including sales order management of domestic, export and consignment, customer complaint coordination, operational problem solving, timely follow-up of order fulfilment with cross...

  • Customer Service Specialist I

    hace 4 semanas

    Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Associate Representative

    hace 2 semanas

    Tlalnepantla, México Wesco A tiempo completo

    Job DescriptionAs an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution.You will resolve routine and basic problems and communicate solution or requested information to the customer.You will analyze a customer's service needs and refer to other...

  • Customer Service Specialist I

    hace 3 días

    Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Specialist I

    hace 2 semanas

    Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...