Head of Call Center

hace 18 horas


Desde casa, México Club Feast A tiempo completo

Club Feast is a corporate catering platform that connects restaurants with companies, providing food-as-a-benefit services. We are a rapidly growing business, and we are looking for a Head of Call Center to join our team. We are seeking a highly responsible, experienced, and motivated individual who has a passion for customer service.

**Responsibilities**:

- Leading and managing the call center team, ensuring quality customer service is maintained
- Developing and implementing processes and procedures to improve the call center’s efficiency, quality of work, and customer satisfaction
- Working closely with the operations and sales teams to address customer needs and issues
- Handling escalated calls and ensuring resolutions are provided
- Analyzing call center performance metrics and implementing action plans to improve performance
- Maintaining a positive and professional work environment for all call center employees

**Requirements**:

- A minimum of 5 years of experience managing a call center
- Excellent communication skills, both written and oral, in English
- Ability to work in a fast-paced environment and adapt to changes quickly
- Strong leadership skills, with the ability to motivate and inspire a team
- Exceptional problem-solving skills, with the ability to analyze data and make informed decisions
- A customer-centric approach to problem-solving and decision-making

If you meet the above requirements and have a passion for customer service, we want to hear from you

Pay: $14,000.00 - $24,000.00 per month

Work Location: Remote


  • Head of Call Center

    hace 18 horas


    Desde casa, México Club Feast A tiempo completo

    Club Feast is a corporate catering platform that connects restaurants with companies, providing food-as-a-benefit services. We are a rapidly growing business, and we are looking for a Head of Call Center to join our team. We are seeking a highly responsible, experienced, and motivated individual who has a passion for customer service.**Responsibilities**:-...


  • Desde casa, México Data Voice Call Center A tiempo completo

    Data Voice somos una empresa 100% mexicana fundada en 2006 dedicada a brindar soluciones de tecnología para Centros de Contacto, así como ofrecer servicios administrados de comunicación. Tenemos experiência en operaciones de alta disponibilidad y multipropósito; integramos tecnología, procesos y personas para fortalecer a tu empresa en la relación son...


  • Desde casa, México Data Voice Call Center A tiempo completo

    Data Voice somos una empresa 100% mexicana fundada en 2006 dedicada a brindar soluciones de tecnología para Centros de Contacto, así como ofrecer servicios administrados de comunicación. Tenemos experiência en operaciones de alta disponibilidad y multipropósito; integramos tecnología, procesos y personas para fortalecer a tu empresa en la relación son...


  • Desde casa, México Aventus A tiempo completo

    **Join Our Team as Director of Operations - Lead with Purpose & Drive Success!**We’re not your typical BPO company — we pride ourselves on breaking the mold and delivering tailored, high-impact solutions that truly make a difference for our clients. We’re on the hunt for a dynamic **Director of Operations** to lead our one-of-a-kind team and ensure we...


  • Desde casa, México Aventus A tiempo completo

    **Join Our Team as Director of Operations - Lead with Purpose & Drive Success!** We’re not your typical BPO company — we pride ourselves on breaking the mold and delivering tailored, high-impact solutions that truly make a difference for our clients. We’re on the hunt for a dynamic **Director of Operations** to lead our one-of-a-kind team and ensure...

  • Head of Engineering

    hace 2 semanas


    Desde casa, México TechBiz Global GmbH A tiempo completo

    **About TechBiz Global**TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.With headquarters in Germany...

  • Call Center Agent

    hace 24 horas


    Desde casa, México Innovative Energy Solutions A tiempo completo

    Remote Jobs - Mexico's Call Cen ter Mexico city callcenter jobs Call Center desde casa BILINGUAL JOBS 100% WORK FROM HOME Empleo Bilingue (English Jobs) Empleos Home Office MexicoSolar industryPlease email me for receipt. Then return a recording of you in a sample call.Job Type: Full-timePay: $ $27.02 per hourWork Location: Remote

  • Head of Technology

    hace 7 días


    Desde casa, México Catch Co. A tiempo completo

    **Head of Technology (Full‑Time, Remote) (LA)**: **About the Company** We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and direct-to-consumer. We’ve...

  • Head of Technology

    hace 5 días


    Desde casa, México Catch Co. A tiempo completo

    **Head of Technology (Full‑Time, Remote) (LA)**:**About the Company**We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and direct-to-consumer. We’ve moved...


  • Desde casa, México TripleTen A tiempo completo

    TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality...