B2b Collections Technician

hace 6 días

Ciudad Juárez, México Electro Componentes de México S.A. de C.V. A tiempo completo

ECI is looking for a sharp, proactive **B2B Collections Technician** to join our dynamic team in the fast-paced world of electrical components manufacturing.

In this role, you’ll manage a portfolio of valued business customers, drive timely collections, resolve account issues, and partner with sales, customer service, and operations. Also, you'll troubleshoot complex accounts, negotiate payment solutions, and contribute directly to our company’s financial health.

**What you bring**:

- Experience handling B2B collections (manufacturing or electrical industry a plus).
- Strong communication and problem-solving skills.
- Ability to build relationships while securing payments.
- Detail-oriented with a knack for resolving disputes and reconciling accounts.

**Key Responsibilities: B2B Collections Techician (Electrical Components Manufacturing).**
- **Knowledge B2B Customer Portfolio**: Oversee accounts receivable for a diverse B2B customer base, ensuring prompt collection of outstanding invoices while maintaining strong business relationships.
- **Account Reconciliation**: Research and reconcile complex account issues related to partial payments, quantity variances, shipping errors, or product returns common in the electrical components sector.
- **Coordinate with Internal Teams**: Work closely with sales, order management, shipping, and customer service teams to investigate and resolve billing disputes, delivery discrepancies, or contract compliance issues impacting payment.
- **Dispute Resolution Expertise**: Efficiently handle common industry-specific disputes such as consignment inventory issues, delivery schedules, technical specifications, or warranty claims affecting payments.
- **Support Continuous Improvement**: Participate in process improvement initiatives related to invoicing accuracy, electronic payment adoption, and customer onboarding to minimize future collection issues.

**Experience and education**
- Bachelor’s degree in business or related field.
- 1+ year of B2B collections experience, preferably in a manufacturing or industrial environment.
- Bilingual in English and Spanish

**Knowledge, Skills, and Abilities.**
- Knowledge of B2B collections principles, strategies, and best practices.
- Strong verbal and written communication skills for professional customer interactions.
- High attention to detail and accuracy in account reconciliation.
- Analytical thinking to identify account trends, risks, and root causes of payment delays.
- Strong organizational and time management skills to handle multiple accounts and priorities
- Proficiency with Microsoft Excel.
- Ability to collaborate cross-functionally with sales, finance, customer service, and operations teams.
- Ability to handle difficult conversations professionally and diplomatically, to work independently while managing a large customer portfolio, and to maintain a customer-focused approach while ensuring timely collections.
- This position requires Bilingual in English and Spanish

Tipo de puesto: Tiempo completo

Sueldo: $1.00 - $2.00 al mes

Experiência:

- Cobranza B2B: 1 año (Obligatorio)
- Excel: 2 años (Obligatorio)

Idioma:

- Ingles (Indispensable) (Obligatorio)

Lugar de trabajo: Empleo presencial

  • Collections Analyst

    hace 4 días

    Ciudad de México Xepelin A tiempo completo

    Somos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región. Xepelin nace en Chile en 2019...

  • Dispatcher (DSR) / HVAC Sales DSR / (US Market | Home Improvement /US-based HVAC experience preferred)

    hace 2 semanas

    Ciudad de México A Hiring Group A tiempo completo

    Dispatcher (DSR) — Home Services / HVAC Home Alliance Management Company Remote | US Time Zones (PST) Home Alliance Management Company is a fast-growing home services group delivering fast, professional, and guaranteed service across multiple business units. Our success is built on operational discipline, strong technician performance, and exceptional...

  • Senior Backend Engineer, Risk/ Collections

    hace 6 días

    Ciudad de México Clara A tiempo completo

    **Ready to accelerate your career?**: Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B...

  • Creative Project Lead

    hace 4 días

    Ciudad de México Darwin AI A tiempo completo

    **About Darwin AI**Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI...

  • Accounts Receivable Coordinator

    hace 4 semanas

    Ciudad de México Reckitt A tiempo completo

    Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...

  • Creative Project Lead

    hace 5 días

    Ciudad de México, Ciudad de México Darwin AI A tiempo completo

    About Darwin AI Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution...

  • Business Systems Analyst, Order to Cash

    hace 1 día

    Juárez, Chihuahua, México GitLab A tiempo completo

    GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our...

  • Key Account Manager

    hace 4 días

    Ciudad de México, Ciudad de México Jeeves A tiempo completo

    Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000...

  • Marketing Intern or Trainee

    hace 5 días

    Ciudad de México, Ciudad de México Darwin AI A tiempo completo

    About Darwin AIDarwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution...

  • Accounts Payable

    hace 5 días

    Ciudad de México, Ciudad de México OnlyExperts A tiempo completo

    Job Title: Accounts Payable (AP) and Accounts Receivable (AR) Specialist Location: Remote (Must be able to work 100% Eastern Standard Time hours) Engagement: Independent Contractor (Long-term engagement) Industry: Legal TechnologyAbout UsWe are a rapidly growing Legal Technology firm based in the United States, dedicated to modernizing and streamlining legal...