Cloud Database Engineer

**Date**:Aug 6, 2025

**Location**: Remote, MX

**Company**:Syniti

ABOUT US

Syniti is **_the_** enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.

Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.

Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.

As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world’s top system integrators. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

The ROLE

The Database Reliability Engineer will be responsible for maintaining the health and wellness of our enterprise database systems. Areas of focus include performance tuning, settings optimizations and deployments, backups, high availability and disaster recovery. You will also be expected to understand and participate in the operation and configuration of the database instances and supporting infrastructure. This role supports a heterogeneous environment that includes test, development, and production systems running on PostgreSQL and MSSQL with plans for broader support of other sql/no-sql systems in the future.

The ultimate objective will be to minimize toil as much as possible through automated solutions for the day-to-day maintenance, upkeep and operations control tasks needed for database administration, allowing the engineer to focus their efforts on improving the performance of the existing platform and contributing to the design and architecture of new database structures inside the SaaS ecosystem.

**AWS experience with RDS and Aurora Serverless solutions is a must.**

WHAT IT TAKES

Split time equally between operations tickets and project work.
- Manage backups, restores and disaster recover methodologies.
- Contribute to performance tuning and other preventative automation strategies to improve uptime proactively.
- Design and implement database maintenance strategies to ensure optimal health & performance, eliminate configuration drift.
- Development of database automation solutions for the purposes of advanced stored procedure, function and other performance monitoring, alerting.
- Ongoing development of database self-healing and configuration drift prevention automation to reduce toil.
- Serve as technical lead for database responsibilities on customer rollouts and other major projects.
- Create documentation and provide training for database related processes and ops procedures.
- Work on projects to onboard or develop new features and services related to our database architecture from an operations perspective.

WHAT IT TAKES
- Desire and ability to thrive in a fast-paced, highly demanding, dynamic business and cloud operations environment.
- Understanding of DBRE principles, monitoring tools (Prometheus, Grafana, etc.), and incident response processes.
- The role requires analytical acumen and solution orientation to probe for understanding and to make appropriate decisions to address the nuances of technical and business challenges to achieve the targeted outcome.
- Excellent problem-solving skills and attention to detail.
- Strong customer service orientation.
- Excellent communication skills and experience in driving cross department initiatives to obtain organizational objectives & meet customer needs.
- Strong communication, presentation, business and technical writing skills.
- The ability to provide excellent customer service as well as manage and build strong relationships both internally and externally.
- Strong interest in further developing and integrating operations with technology in business value creating ways.
- Awareness of emerging issues, including regulations, industry practices and technology.
- 9+ years of experience in job specific skills.
- 7+ years of experience with SQL and PostgreSQL administration and development.
- 5+ years of experience with AWS RDS and AWS Aurora Serverless architectures along with familiarity with AWS services (e.g., EC2, S3, Lambda) and their integration with PostgreSQL and MSSQL.
- 5+ years of experience with performance tuning and query optimization.
- 3+ years o