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Customer Service/sales Representative

hace 3 semanas

Ciudad de México CDMX Yes to Insurance A tiempo completo

**About Us**

Yes to Insurance is a forward-thinking insurance agency dedicated to providing personalized insurance solutions for our clients. We specialize in offering comprehensive coverage options tailored to meet the unique needs of individuals and businesses. Our mission is to simplify the insurance process, making it accessible and understandable, while ensuring exceptional customer service.

**Key Responsibilities**
- **Customer Interaction**: Professionally handle inbound and outbound customer calls from your home office.
- **Sales Generation**: Identify and pursue new sales opportunities to meet and exceed targets.
- **Product Knowledge**: Maintain a deep understanding of our insurance products and services.
- **Relationship Building**: Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
- **Problem-Solving**: Address customer inquiries and resolve issues promptly and effectively.
- **Compliance**: Adhere to all company policies and industry regulations.
- **Collaboration**: Work closely with the sales and marketing teams using virtual communication tools to implement strategies.

**Qualifications**
- **Experience**: Minimum of 2 years in customer service and sales roles, preferably in the insurance industry.
- **Language Skills**: Excellent proficiency in spoken and written English.
- **Communication Skills**: Strong interpersonal and communication abilities.
- **Technical Requirements**: Reliable high-speed internet connection and a quiet workspace.
- **Technical Skills**: Proficiency in CRM systems and Microsoft Office Suite.

**What We Offer**
- **Competitive Compensation**: Base salary plus commission.
- **Remote Work**: Flexibility to work from anywhere.
- **Professional Growth**: Opportunities for advancement within the company.
- **Training**: Comprehensive training and ongoing professional development programs.

Pay: $15,000.00 per month

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Service: 2 years (preferred)

**Language**:

- English (required)

**Location**:

- Ciudad de México, CDMX (required)

Work Location: Remote