Customer Service Representative

hace 4 días

Ciudad de México The Functionary A tiempo completo

Summary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints: When customers have complaints or concerns, Customer Service Representatives are responsible for addressing them and finding a resolution that satisfies the customer. They must have strong problem-solving skills and be able to handle difficult situations with tact and diplomacy.3. Processing orders and returns: Customer Service Representatives may be responsible for processing customer orders and returns, including verifying customer information, processing payments, and coordinating with other departments to ensure timely delivery of products.4. Maintaining customer records: Customer Service Representatives are responsible for maintaining accurate customer records, including contact information, purchase history, and any other relevant information.5. Handling customer feedback: Customer Service Representatives may be responsible for collecting and analyzing customer feedback to identify areas for improvement in products, services, or customer service processes.6. Providing exceptional customer service: Customer Service Representatives must provide exceptional customer service at all times, maintaining a positive and professional demeanor and ensuring that customers are satisfied with their experience folowing the quality starndards that the client requires.Qualifications:1. Excellent communication skills: Customer Service Representatives must have excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.2. Problem-solving skills: Customer Service Representatives must be able to effectively solve problems and find solutions that satisfy the customer.3. Attention to detail: Customer Service Representatives must be detail-oriented and able to accurately record and maintain customer information.4. Time management skills: Customer Service Representatives must be able to prioritize tasks and manage their time effectively to meet customer needs and expectations.5. Customer service experience: Previous experience in customer service is often preferred, as it provides a foundation for understanding customer needs and expectations.6. Knowledge of computer systems: Customer Service Representatives must be comfortable using computer systems and software to enter and retrieve customer information and process orders and returns.**Salary**: $13,200.00 per monthWork Location: In person

  • Customer Service Representative

    hace 4 días

    Ciudad de México The Functionary A tiempo completo

    Summary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...

  • Customer Service Representative

    hace 1 semana

    Azcapotzalco, Ciudad de México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 3 semanas

    Ciudad de México Latino Legends A tiempo completo

    Customer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is...

  • Customer Service Representative

    hace 6 días

    Ciudad de México, Ciudad de México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center AgentLocation:AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México ESOL A tiempo completo

    **Job Summary**: Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. **Qualifications**: - High School diploma completed. Advanced English level (B2+ and above). 1+ years of Customer Service, Tech Support or...

  • Customer Service Representative

    hace 2 días

    Ciudad de México ESOL A tiempo completo

    **Job Summary** - Customer Service Representative will be responsible for handling customer inquiries, resolving - issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. **Qualifications**: - High School diploma completed. - Advanced English level (B2+ and above). - 1+ years of Customer Service, Tech...

  • Customer Service Representative

    hace 4 horas

    Ciudad de México ESOL A tiempo completo

    **Job Summary**- Customer Service Representative will be responsible for handling customer inquiries, resolving- issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.- Advanced English level (B2+ and above).- 1+ years of Customer Service, Tech Support or...

  • Sales/customer Service Representative

    hace 4 días

    Ciudad Juarez, México KTBlack Services A tiempo completo

    A U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...

  • Customer Service Representative

    hace 3 semanas

    Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 3 semanas

    Ciudad de México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...