Order Management Customer Service Associate

hace 7 días


Tlahuac, México Celanese International Corporation A tiempo completo

Descripción General:
**Responsabilidades**:

- Accurate order entry, Enter orders in less than 24 hours
- Manage orders defects in open order report. Daily review of open order portfolio.
- Order tracking and tracing with Logistics, OTD 90% or greater
- Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1 day.
- Supply Chain project support, Support strong partnerships and collaborations to meet firm deadlines
- Maintain training requirements, As defined by corportate policy.
- Accurate record keeping and updates of customer master records, Maintain master records frequently
- Quality notification entry, Entry in less than 24 hours
- Quality notification closure, Resolution in less than 30 days

Competencias:

- Bachelor’s Degree with a Supply Chain, Logistics, Business, Economics, or related emphasis
- Advanced English and Spanish required.
- 1 - 2 years of Customer Service/Account Management experience
- Familiarity with ERP system (SAP, Oracle, JDE, etc.)Solid MS Excel skills.
- Previous Supply Chain or customer service experience.
- Good understanding of market dynamics in supply chain logistics.
- Advanced time management skills and ability to self-manage incoming requests and demands based on deadlines and business/customer requirements.

**What we offer**:

- ** Excellent** Salary**:

- ** Christmas bonus
- Above law.**:

- ** PTO'S**:

- ** Vacation premium**:

- ** Supermarket coupons**:

- ** Restaurant coupons**:

- ** Saving funds**:

- ** PTU**:

- ** Retirement Plan**:

- ** Medical Plan**:

- ** Leaves**:

- ** Social security + all by law benefits**:

- ** Transportation**:

- ** All the tools and equipment you may need.**

**Videos to Watch**:
Celanese - The chemistry inside innovation - YouTube



  • Tlahuac, México Celanese International Corporation A tiempo completo

    Overview: **Responsibilities**: - Accurate order entry, Enter orders in less than 24 hours - Manage orders defects in open order report. Daily review of open order portfolio. - Order tracking and tracing with Logistics, OTD 90% or greater - Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1...

  • Order Management

    hace 3 semanas


    Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo

    **Vacante para la empresa Recruiters and HR Advisors LATAM en Benito Juárez, Ciudad de México**:**Order management sap cust service**:** Customer service SAP / Order management**Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica especializada solicita:- **Requisitos**:- Inglés Indispensable:...

  • Parts Customer Order

    hace 1 semana


    Tlahuac, México Gas Power Global Services A tiempo completo

    **Job Description Summary**: The Customer Fulfillment Coordinator will function as a Customer Service Expert for the Parts North America order management team within the GE Vernova Services Operations organization. In this role you will utilize your experience and expertise to solve problems, develop customer relationships, take ownership of parts...

  • Customer Service Agent

    hace 11 horas


    Tlahuac, México Marriott International - Customer Engagement Center A tiempo completo

    Marriott Customer Engagement Center. Mexico City. As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Customer Service Agent**: 100% English...


  • Tlahuac, México METRI A tiempo completo

    **Vacante para la empresa METRI en Cuautitlán Izcalli, Estado de México**: Job Vacancy Customer Service Manager Cuautitlán, Estado de México, México Working days: Monday to Friday Working hours: 9:00am - 5:30pm Transnational company | Manufacturing World leading company in cosmetic packaging Innovative partner and solution provider for clients...


  • Tlahuac, México McCormick & Company A tiempo completo

    **Servicio al Cliente**: Ser la interfaz de comunicación entre el cliente y las áreas Comercial, Supply Chain y Finanzas. Para asegurar el mantenimiento de las relaciones con los clientes y coadyuvar en el cumplimiento del objetivo de las ventas, así como garantizar la calidad, satisfacción y nível de servicio a nuestros clientes. McCormick & Company,...

  • Customer Service Analyst

    hace 2 semanas


    Tlahuac, México McCormick A tiempo completo

    **Customer Service Analyst**You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work.We are hiring...


  • Tlahuac, México Bruker A tiempo completo

    Overview: Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation...


  • Tlahuac, México Allianz Partners A tiempo completo

    **What you do****Roles**:- Answer inbound calls and handle middle and backoffice activities as well as various member services inquiries and transactions by actively listening to customers calling.- Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers.- Achieve individual quality and...


  • Tlahuac, México Bruker A tiempo completo

    Visión General:Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation...