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Sr. Manager Supplier Quality Americas

hace 2 semanas


Monterrey, México LEGO A tiempo completo

If you have leadership experience working on Supplier Quality Management and enjoy managing and developing suppliers with a partner perspective

This might be the opportunity for bringing your skills and help your team to achieve the best results for a great organization within the LEGO Group
Play your part in our team success

Quality in Operation (QiO) is a key area within Corporate Quality and EHS organization. Our mission is to ensure premium quality of the LEGO® products by defining quality assurance processes, standards and guidelines for the manufacturing sites, suppliers, and distribution channels.

Our key areas and responsibilities:
Supplier Quality Management - Global responsible of securing quality assurance of supplied parts and materials for manufacturing sites in Europe, Americas, and Asia.

Process Platform Leaders - Responsible to ensure global alignment across the LEGO manufacturing sites through standard processes and evaluation of their compliance.

Handling of Product Incidents & Quality in Distribution - an emerging globally operating team ensuring compliance with LEGO quality requirements within LEGO distribution channels and managing processes for effective containment of critical quality incidents.
Core Responsibilities
- Lead the Supplier Quality team, formed by 3 Supplier Quality Managers, 2 Supplier Quality Engineers and 12 Supplier Quality Technicians (hourly)
- Support Procurement on the assessment of potential new suppliers to LEGO Operaciones de México.
- Coordinate the training and onboarding of new suppliers.
- Coordinate the timely handling of claims with supplier and set up corrective actions for follow-up
- Performing supplier audits, identifying non-conformities and areas of potential risks in supplier processes and quality system
- Supporting and developing suppliers in establishing improvement programs, verifying implementation of quality improvement programs at suppliers
- Establishing and implementing incoming inspection procedure and internal Non-Conforming material handling process
- Gathering, analyzing, monitoring, measuring, and reporting the performance data of suppliers. Coordinate the creation of all relevant supplier quality documentation
- Close work with other departments and suppliers

Do you have what it takes?
- 5+ years of experience with quality assurance, manufacturing process, ideally in supplier quality management roles, auditing or in a similar role. Engineering degree or technical is a plus.
- 3+ years as People Leader, demonstrated abilities to lead, motivate, manage and develop their team. - Preferably experience with working in a global environment, with different cultures and time zones with direct manager in another region.
- Able to work autonomous, self/driven individual. Demonstrate ownership of assigned area of responsibility
- Practical / applied knowledge of quality assurance, quality control and risk mitigation tools and processes (FMEA, Control Plan, APQP). Open to learn and to share learnings.
- Being proactive and strive for improvements in both, assigned area of responsibility and within the QIO team.
- Experience and deep understanding of any of these processes is a plus: injection moulding, cardboard box manufacturing packing processes.
- Experience with lean, six sigma and statistics tools.
- Able to travel within the country or region and some occasional international travel, approx. 25%
- Language: Advanced English. Good communication skills both verbally and in writing and comfortable in presenting complex ideas

Join the global LEGO® team

What’s in it for you? Here are some of what to expect:
Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness - We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace - Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identi