Customer Service Representative
hace 7 días
Escolaridad: Carrera técnica o Lic. trunca, preparatoria
Experiência: 2 años en el área transporte y/o logística,
**HORARIO NOCTURNO, con opción a rotar**
**_SIN PROBLEMAS CON HORARIOS_**
**Ofrecemos**:
Sueldo semanal libre
Prestaciones de Ley
Bono Anual
Cotización 100% IMSS
Funciones:
1. Recibir el turno anterior referente a las novedades, citas, rutas, estatus de viajes, para dar seguimiento durante el turno.
2. Realizar la programación de las rutas, asignar Operador de Unidad de Carretera, Unidad y Caja y actualizar en sistema I-Place.
3. Programar el despacho de las cajas en patios para trasladarlas a patio Nuevo Laredo.
4. Monitorear el desarrollo de la ruta y llamar al Operador de Unidad de Carretera en caso de desviaciones en tiempo o trayecto.
5. Notificar en caso de ser necesario cualquier novedad en el desarrollo de la ruta al Supervisor de Tráfico en cuanto a retrasos, descansos del Operador de Unidad de Carretera y demás relacionados.
6. Capturar en sistema I-Place el CSR (sellos, manifiestos, porcentaje de carga) de las cajas que regresan al patio de Nuevo Laredo.
7. Recibir llamadas del cliente para conocer el estatus de la ruta
8. Recibir llamadas de los Operador de Unidad de Carretera referente a novedades de la ruta
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $3,000.00 - $3,500.00 al mes
Horario:
- Nocturno
- Turno de 8 horas
Pago complementario:
- Bono de productividad
-
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