Pqel Bci

**Quality Plant Engineering Leader Job Description**

**Job Purpose**:In order to guarantee customer satisfaction, including warranty results in-field and the plant efficiency, the Quality Plant Engineering Leader (QPEL) leads/supports the warranty convergence within their perimeter, leads/supports the manufacturing plant internal quality convergence, supports Supplier Quality within plant perimeter, and manages the product/process evolutions in serial life (mass production and windows), as well as supports plant launch activities.

**Location**:The Quality Plant Engineering Leader (QPEL) is expected to maintain a daily on-site presence at the plant to ensure effective operational support and coordination.

**Reporting Structure**:The Quality Plant Engineering Leader (QPEL) is a direct report to the designated leadership function within Product Development Team (PDT) meta-function - which may vary by organization - and has a dotted line report to the Quality Plant Engineering Manager (QPEM) or Quality Plant Manager (QPM) in Mechanical Plants; while strategically aligned with PDT, the QPEL receives primary operational guidance and day-to-day direction from the QPEM and QPM.

They supervise the Quality Plant Engineering (QPE) team in charge of their perimeter, where QPEs are available.

**Principle Relationships**

Main working relationships - With Whom? Why? (_Correspondence Frequency_)

- Daily Operational Production interface with Quality Plant Manager (QPM) and their team, Control Tower, and Manufacturing Operations, to address quality issues in serial life and windows.
- Daily operational supervision of QPE to drive skills development, training, and growth of competency, if applicable.
- Weekly cadence with Manufacturing Chief Engineer (Change Management Leader in Mechanical Plants) and QPE to manage product/process evolutions in serial life (running changes and windows).
- Regular meetings with their Quality Meta-function/Hierarchical Manager (minimum 1/month)
- Regular meetings with cross-functional team, including PDT, Cross Car Line and Project (CCLP), MFG/VPE/GAPE, SQ, to expedite progress of 7 diamonds projects.
- Support supplier quality performance monitoring and issue resolution through data tracking, action plan validation, cross-functional coordination (including Supplier Obeya), and escalation processes, while ensuring follow-up of non-conformities
- Regular meetings with PDT and Industrialization teams to support the progress during launch, as needed
- Regular interactions with Dealership Networks, in conjunction with Control Tower, to support warranty improvement activities and issue resolution
- For Mechanical Plants, regular meetings with Propulsion Chief Engineers in charge of their components and Propulsions Serial Life Quality Managers (SLQMs) to support warranty improvement activities and issue resolution

**Operational Context**

**Quality Plant Engineering Leader (QPEL)**:

- Represents the Voice of the Customer in the Manufacturing Plants, driving proposals for product/process modifications
- Contributes to improving the quality of 0kM and customer vehicles, drives continuous improvement, and strives to achieves their KPI targets within their perimeter
- Needs great responsiveness in order to achieve quality and production targets
- Supports the QPEM to propose hold and market decisions
- Provides technical support and facilitates discussions with Manufacturing Operations and Suppliers
- Develops technical plant park rework procedures, in coordination with PDT, to avoid retouch costs and delayed customer delivery
- Post launch and windows, support retrofit activities to ensure vehicles are updated with correct hardware and software, including

**Core Missions and Activities**

- **Main Activities**:

- Build and manage the QPE team's workload, prioritizing and allocating tasks, where applicable
- Ensure team efficiency through structured problem solving (5P, 7 Diamond, Kepner-Tregoe, Shainin Red X)
- Support QPEM in KPI convergence and team coordination (QPM in Mechanical Plants)
- Conduct skills mapping and succession planning, developed in collaboration with QPEM and QPM
- Drive triage and resolution of systemic and plant-controllable quality issues within their perimeter

- **In Field Quality Monitoring**
- Achievement of quality KPIs within their assigned perimeter through effective monitoring, escalation, and corrective action implementation
- Oversee supplier quality engagement, customer feedback loops, and plant dealership networks via Customer and Supplier Obeya
- Process quality data using tools such as Palantir and Supplier Ticket IT tools
- Timely completion of warranty claims analyses, part analyses, and part reports by their team
- Technical documentation and support for Yard Holds and Product Related Issues (PRIs), including coordinating Process Sign-Off and Inspection/Rework Procedure completion, supporting daily technical calls, and expediting the 7 diamonds

- For