Resource and Staffing Associate

hace 2 semanas


Monterrey, México Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**RESOURCE AND STAFFING ASSOCIATE**

**Location: Torre Aurum, San Pedro Garza Garcia, Nuevo Leon.**

**Modality: Hybrid**

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

As a Resource and Staffing Associate, you will lead all staffing operations for a business segment within our Professional Services group. In this role, you will partner with Project and People Managers to streamline resource allocation and workforce planning. You will work in a remote setting and report to the Regional Staffing Manager.

**Responsibilities**:
**Staffing**
- Work with segment leaders to ensure the appropriate allocation of resources on projects across the business segment according to identified staffing metrics.
- Understand upcoming demand to identify and forecast resource needs for the business segment.
- Lead weekly business segment staffing calls, track Project kick-off documents, and maintain resource planner for the business segment.
- Identify profile and skills required for open project roles and match project resource gaps with available staff to assign people to projects.
- Actively assess and analyze resource workloads, experience, interests, feedback, and availability to effectively staff them on projects.
- Maintain a roster of all business segment resources deployed and engagements to be able to assess utilization and availability.
- Manage staffing conflicts amongst all business segments by collaborating with other talent associates to maximize firm profitability.
- Ensure proper management of business segment team assets (bios, resumes, and skills matrix).
- Consolidate the business segment weekly staffing updates to ensure they are incorporated in our global weekly reporting.
- Ensure adoption of systems and best practices of business process to optimize global staffing and improve accuracy of data.
- Liaise with global talent operations and delivery excellence to support initiatives and strategic imperatives as needed.
- Capture and report upon relevant KPIs. Review and analyse weekly staffing reporting for the business segment, including:

- Weekly analysis of headcount, resources availability and utilization forecast.
- Weekly analysis of individual’s utilization and variance.
- Monthly resource gap analysis to determine tactical short-term TA goals.
- Monthly aging report to review and assess long-term beached resources.

**Other Talent Responsibilities**
- Identify potential transitions for business segment through staffing process, based on availability, performance, and upcoming business needs.
- Help talent leadership formulate plans to achieve long-term growth and support strategic alignment for the business segment.
- Support activities related to performance reviews within a business segment.
- Coordinate with Talent Acquisition team to:

- Assist with onboarding and offboarding of staff and subcontractors.
- Collaborate with recruiting team on progress of open requisitions.
- Partner with Early Career program to assist with intern project assignments that provide a meaningful experience to evaluate for potential hire.

Basic Qualifications:

- 4-year degree required.
- 2-5 years of relevant experience.

Preferred Qualifications
- Experience working in a professional services firm.
- Experience in a talent position, preferably with resource management.
- Excellent interpersonal skills to effectively engage in a virtual organization.
- Superior analytical, technical, and problem-solving skills, comfort with Microsoft Excel
- Excellent written, verbal, and presentation skills.
- Ability to establish effective working relationships in a team environment.
- Superior organizational an


  • Resource Controller

    hace 5 días


    Monterrey, México Blue Yonder A tiempo completo

    Job Title: Resource ControllerOverview: Resource Controllers work closely with BY Solution Managers, Team Managers, Solution VP, Practice Leads, Project Managers, Client/Delivery Partners and other Resource Controllers amongst Professional Services organization to ensure all IT projects currently delivered by BY to its clients are suitably staffed and the...

  • Resource Controller

    hace 2 semanas


    Monterrey, México Blue Yonder A tiempo completo

    Resource Controllers work closely with BY Solution Managers, Solution Suite VP, Project Managers, Delivery Partners and other Resource Controllers amongst the organization to ensure all projects currently delivered by BY to its clients are suitably staffed and the consulting teams are appropriately trained and booked for all future implementation projects....


  • Monterrey, México ContactPoint 360 A tiempo completo

    **Position Overview**: As a Forecaster and Planner in a Contact Center, you will play a crucial role in optimizing resource allocation, forecasting contact volumes, and developing efficient schedules to ensure smooth operations and exceptional customer service. You will be responsible for analyzing historical data, predicting future trends, and collaborating...

  • IT Resource Manager

    hace 4 semanas


    Monterrey, México Base22 A tiempo completo

    **Base22 Overview**Base22 is a digital consulting firm that helps global brands and companies to design, build and implement enterprise digital projects with modern web technologies. We have Delivery Centers in Columbus, Ohio, and Monterrey, Mexico, and commercial offices in Texas and Mexico City. We have +15 years of history and a multidisciplinary team of...

  • IT Resource Manager

    hace 4 horas


    Monterrey, México Base22 A tiempo completo

    **Base22 Overview** Base22 is a digital consulting firm that helps global brands and companies to design, build and implement enterprise digital projects with modern web technologies. We have Delivery Centers in Columbus, Ohio, and Monterrey, Mexico, and commercial offices in Texas and Mexico City. We have +15 years of history and a multidisciplinary team...


  • Monterrey, México Conduent A tiempo completo

    About Conduent:Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where...


  • Monterrey, México Conduent A tiempo completo

    About Conduent:Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Human Resources Associate

    hace 2 semanas


    Monterrey, México ResultsCX A tiempo completo

    **Description****Human Resources Associate**The Human Resources Associate performs human resources-related duties at the administrative level in an industry leading high-volume contact center. Human Resource Support responsibilities include training, employment life cycle, policy implementation, employment law compliance, payroll, and benefits...

  • Sr. Associate

    hace 5 días


    Monterrey, México Sutherland A tiempo completo

    Sutherland is seeking an attentive and goal-oriented person to join us as a Sr. Associate - RTA. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Sr. Associates in this role get to**:- **Be the expert**:...


  • Monterrey, Nuevo León, México TÜV SÜD A tiempo completo

    Overall ResponsibilitiesThe Technical Resource Assistant is instrumental in supporting the Technical Resource Manager's responsibilities within the Business Assurance Division in the Americas. They assist in recruitment, onboarding, and qualification processes for auditors and trainers. Additionally, they collaborate closely with HR Departments and aid in...