Quality Manager

**The Company**:
Birdman is the leading plant-based supplements and food company in Mexico. We're dedicated to delivering delicious, nutritious, and environmentally friendly products. As we experience exponential growth and expand into over 8 countries, we seek the brightest and most talented individuals to join our team.

As a fully integrated company, we handle everything from R&D to manufacturing in-house, ensuring that our products meet the highest standards.

We operate like a startup—fast-paced, collaborative, and driven by a desire to make a difference. We’re looking for team members who are passionate, ambitious, and eager to contribute to a shared success story. If you thrive in a dynamic environment and are ready to take on new challenges, we want to hear from you.

Help us advance our mission to make a positive impact on people's lives and the planet, and come build the next unicorn with us

**The Role**:
As Birdman's **Quality Manager**, you will take ownership of the Total Quality Management (TQM) system, overseeing both **Quality Control (QC)** and **Quality Assurance (QA)** throughout the entire product lifecycle—from development to manufacturing. A key part of your responsibilities will include managing regulatory affairs and ensuring the successful implementation, renewal, and maintenance of critical certifications such as **USDA Organic**, **FSSC22000**, **Kosher**, and others.

In addition, you will lead the **Analytical Development Function**, managing laboratory operations to ensure the accuracy and reliability of testing methods, as well as raw material and product validation.

This is a unique opportunity to **rebuild the quality function** from the ground up, refining systems, processes, and the organizational structure to drive excellence. Your goal is to safeguard Birdman’s brand reputation by ensuring the highest quality standards across all operations and products, contributing to the long-term success and sustainability of the business.

**Responsibilities**:

- **Maintain and Improve Quality Standards**: Ensure Birdman’s compliance with industry regulations and certifications, including **FSSC22000**, **USDA Organic**, and **Sagarpa Orgánico**. Continuously refine standards to meet best practices and ensure product safety and integrity.
- **Manage Quality Systems**: Lead the implementation, updating, and upgrading of Birdman’s **Quality Systems** to ensure they meet the highest benchmarks of quality and safety throughout the organization.
- **Plan and Execute QA/QC Activities**: Oversee the assurance and control processes, ensuring product integrity from development through production.
- **Oversee Laboratory and Analytical Development Operations**: Manage Birdman’s laboratory, including the development of analytical methods and standardized testing of raw materials and finished products to ensure accuracy and quality.
- **Manage and Implement Continuous Improvement Methods**: Develop and execute improvement methods that enhance **Quality Control (QC)** and **Quality Assurance (QA)** at every stage of the manufacturing and development processes.
- **Define Specifications**: Establish raw material, product, and process specifications to align with customer needs and stakeholder expectations.
- **Validate Processes**: Ensure that all raw materials, products, and processes are validated and comply with defined specifications.
- **Guarantee Legal and Regulatory Compliance**: Manage regulatory affairs, including obtaining and renewing operational permits, product classifications, and marketing approvals for both **Mexico** and international markets.
- **Ensure Regulatory Compliance in Communications**: Ensure that all product communications, including claims, labeling, and nutritional information, meet regulatory standards and maintain transparency with consumers.
- **Environmental and Occupational Safety**: Lead Birdman’s **Environmental and Occupational Safety** department, ensuring compliance with best practices and fostering a safe, ergonomic work environment.
- **Manage Complaints System**: Oversee the internal and external complaints system, conducting root cause analyses to prevent non-compliant products and improve customer satisfaction.
- **Team Leadership**: Lead, develop, and mentor a high-performing quality team, including inspectors, technicians, and other staff, to ensure they meet quality standards and contribute to the success of the organization.
- **Steward Product Development**: Work closely with the product development team to identify and resolve deviations from quality standards throughout the development process.
- **Manage Audits and Certifications**: Lead Birdman through **quality, certification, and regulatory audits**, ensuring full compliance and successful certification renewals.

**Requirements**:
**Basic Requirements**
- **Educational Background**: Bachelor’s degree in Industrial Engineering, Chemical Engineering, QFB, or a related f