Technology Service Owner

hace 2 semanas

Toluca, México HSBC A tiempo completo

**Technology Service Owner**

**Role Purpose. **The Technology Service Owner job is responsible for developing the most appropriate and secure Technology solutions using iterative software development/programming in line with the solution design, to meet customer needs, ensuring continuous improvement.

**Main activities**:

- Design and engineer software with the customer/user experience as a key objective.
- Work within a feature team to engineer software, scripts and tools to enable the delivery of bank’s products and services.
- Design and develop software with a focus on automation of build, testing and deployment process on all environments to minimize variation and ensure predictable high quality code and data.
- Ensuring compliance with all relevant controls and standards including relevant Service Management Standard. Ensure high data quality exists in Service Management systems of record.
- Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
- Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
- Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
- Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

**Requirements**:
**Requirements**:
**Knowledge**:IT engineering career

**Experience**:3 years on the role or similar roles of leadership.

**Capabilities**:High values and engagement, work under stress, conflict manager, resilience, self-motivation.

Skills in Java Languaje, Oracle Data Base, DevSecOps Tools, Knowledge in Spring framework, Github

**Qualifications and Accreditations**:Agile, Safe, Leadership, Java/Cobol certification

HSBC is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference. At HSBC we are oriented towards guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

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