Network Systems Analyst

About Us:The Corporate Networking organization within Oracle Cloud Infrastructure (OCI) designs, deploys, operates, and supports employee connectivity solutions and services for Oracle. We manage Corporate Offices, On-Prem Data Centers, wired/wireless networks, WAN connectivity, and related services such as VPN and IDS/IPS.

We are looking for a network and security analyst with a strong technical background to help us transform the corporate network. As a Network analyst, you will be responsible for the delivery and operation of critical employee connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Operations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. You should be able to travel to complete network hardware installations and perform other hands-on work at regional offices.

**Experience**
- General _
- Good written and verbal English communication skills
- Effectively communicate with people on both a technical and non-technical level
- Ability to work with a global, remote workforce
- Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
- A focus on customer service / satisfaction.
- Specific _
- Knowledge in network and network security technologies, including:

- Protocols such as TCP, IPv4, IPv6, DNS, DHCP, SSL
- Routers and switches such as Cisco Nexus, Juniper MX, and Arista
- Firewalls such as Fortinet, Juniper, and Palo Alto
- Load balancers such as F5
- Knowledge of routing and switching
- Demonstrated ability to quickly troubleshoot technical problems to root cause to restore service
- Experience in at least one enterprise infrastructure area

**_Preferred Skills (optional) _**
- CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent
- Practical experience developing and running scripts or other automation technologies
- VPN - IPSEC and SSL
- Firewalls and load balancers, security policy management
- Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.
- Knowledge of Cloud Infrastructure platforms like OCI, AWS, Azure and/or GCP (including Networking)
- Continuous Integration / Continuous Delivery & Deployment Tools
- Network as Code strategy
- Familiarity of IaaS/PaaS/SaaS infrastructure/environments
- Integration technologies (APIs)
- Scripting experience in Ansible, Python, Terraform, and others

Career Level - IC2
- Deploy company LANs, WANs, and wireless networks, including routers, firewalls, load balancers, switches, and other hardware
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
- Work within an Agile team to deliver network and security solutions
- Transition solutions successfully into Network Operations
- Identify opportunities to automate responses to common operational problems and requests
- Ensure compliance, configuration and data quality levels are maintained
- Work with internal stakeholders
- Respond to escalations to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices
- Provide on-call support services as needed
- Document work instructions or procedures
- Travel to complete hands-on tasks at different office locations globally
- Provide in person support for primary office location